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Mitchell 1 Manager SE Integrated With XCharge Credit Card Processing

Mitchell 1 announces it has integrated the XCharge payment processing system into its Manager SE shop management software. This enhancement fully integrates credit card processing into the shop workflow, making it quick and easy for automotive repair shops to process credit card payments from inside their shop management system.

Mitchell 1 Adds Labor Time Estimating Program For Trucks

Mitchell 1 has launched TruckLabor, which the company said is the first comprehensive labor time estimating product for medium and heavy trucks.

Mitchell 1’s Manager SE Now Integrated With ProDemand And Windows 8 Compatible

Mitchell 1 announces its Manager SE shop management system is now integrated with its ProDemand repair, diagnostic and maintenance information program, providing an enhanced workflow and intuitive navigation between the two systems. In addition, the new version of Manager SE has been fully tested and is supported on the new Windows 8 operating system.

Mitchell 1 To Hold Shop Management System Training Workshop In Scottsdale

Mitchell 1 will hold this year’s first Shop Management System Training Workshop May 2-4 in Scottsdale, Ariz. The training workshop is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods and shortcuts.

Mitchell 1 Enhances SocialCRM Service With Mobile Optimization Feature

Mitchell 1 announces it has enhanced its SocialCRM marketing services by optimizing the product for mobile devices. According to the company, mobile optimization improves the effectiveness of the service reminder emails, thank you emails, appointment requests and customer reviews when viewed on mobile devices.

Mitchell 1 And ASE Present 2012 Technician Of The Future Award

Brent Horner from Lima, OH, received the Technician of the Future award, sponsored by Mitchell 1 and the National Institute for Automotive Service Excellence (ASE), during a ceremony on Nov. 15 as part of the 2012 ASE Fall Board of Governors meeting in San Antonio, Tex.

Mitchell 1’s SocialCRM Named Preferred Loyalty Marketing Program By O’Reilly Auto Parts

Mitchell 1 announces its SocialCRM customer retention and new customer acquisition service was recently named a preferred choice for loyalty marketing programs by O’Reilly Auto Parts.

Mitchell 1 Introduces SureTrack

Mitchell 1 announces the release of SureTrack, a new all-in-one repair information resource that brings together a unique combination of intelligence and expertise to help aftermarket automotive shops increase accuracy and efficiency from diagnosis to completed repair, said the company.

Mitchell 1 Enhances Social Media Sharing Of Consumer Reviews With Latest SocialCRM Update

Mitchell 1 announces the release of SureCritic Reviews 2.0, a set of new features in its SocialCRM offering that lets consumers easily share positive feedback about their aftermarket shop visit with their social networks, while also simplifying the way repair shops receive and track the results.

Mitchell 1 Adds Technical Service Bulletins From Gates To ProDemand

Mitchell 1 has added Technical Service Bulletins (TSBs) provided by Gates Corporation to its ProDemand repair, diagnostic and maintenance information program to help improve the efficiency and accuracy of professional technicians as they diagnose and repair their customers’ vehicles.