The Top 5 Favorite Tools of the Country’s Top Technicians
Dan & Kris Cesena Honda Hospital, Inc. San Mateo and Milpitas, CA Our top five favorite tools (and why) are: The Snap-on MicroVAT Battery/Starter/Alternator Tester. Why? Well it makes it much easier to test batteries, alternators and starters; it has an infrared port, which sends the data to an optional thermal printer; and with these
Missed Services
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of
Toyota Chassis & Suspension
Toyota builds some of the most durable cars and trucks on the market. And, there are models for every segment of the population, from eco models that only exhaust drinkable water into the atmosphere, to large luxury models in the Lexus line. With that said, the fact is, there will still be components that can
Don’t Be in the Dark About Vehicle Lighting Issues
With Daylight Saving Time (DST) taking effect at the end of October in most of the U.S., darkness falls a little sooner. However, with less light comes more opportunity for your shop. In my opinion, vehicle lighting is an overlooked service. While driving, I often notice many vehicles that have lighting systems that are not
Aftermarket Update: Dana Launches New Automotive Website
Toledo, OH – Dana Corp. has launched its newly redesigned automotive website, located in the automotive section of www.dana.com. The new site offers expanded content and better navigation capabilities. Products are grouped into five main categories: • Architecture, which features products such as bi-metallic structures, cradles, frames, side rails, and twist beam axles; • Chassis,
Subaru Steering & Axle Service
Here in the Northwestern part of the country, Subaru has become one of the top nameplates. The versatility of the all-wheel-drive system makes them the ideal ski team hauler or beachcomber vehicle. The compact station wagon design is the most popular model, due to its ability to haul people, and their equipment, in comfort and
Mufflers & Exhaust Systems Exchanging Stock for High-Performance
High-performance mufflers and exhaust systems are as much about looks and sound as they are about horsepower. Most customers who want these types of products want mufflers and exhaust systems that look and sound as good as they perform. It’s all about personalizing their vehicle and projecting an image. Customers who buy performance exhaust products
Keeping Hondas Original is Jason’s Automotive’s Specialty
When it comes to advertising, Jason Abbott does it all: TV commercials, mailers, phonebook listings, newspaper and local school event sponsorships. And for this independent repair facility in Tujunga, CA, it works. “I’m the busiest shop around here,” says Abbott, who co-owns Jason’s Automotive Specialty Shop with his wife, Roxanne. “Even when times are real
BMW Performance Upgrades
When you talk about performance cars, a list of several manufacturers comes to mind. Before the explosion of Asian-made mini rockets, you needed to go European, and specifically German, to get the latest in performance machines. BMW has been the performance marque of choice for several decades. While BMW makes it difficult to improve on
ImportCar’s 2004 Import Repair Specialist Study
m in peak-operating condition. ImportCar recipients, who represent the repair network dedicated to servicing this specialized vehicle population, are reaping the benefits of the proliferating import marketplace through their dedication to professional, high-quality repairs. Their business data and shop status reports prove it. Featuring the results of a recent random survey of ImportCar recipients, this