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News Update: Raybestos’ Simplified Product Offering is Built Around Technicians’ Needs

Raybestos brand brakes’ product offering has been re-engineered, following months of extensive research with repair technicians, the results of which can be seen in Raybestos’ new 1-2-3 brand strategy. “We conducted both qualitative and quantitative research to understand precisely what techs want and need from a brake supplier,” said Jeff Stauffer, vice president of global

News Update: Auto Value/Bumper to Bumper Surpasses 2,500 Shops

Auto Value and Bumper to Bumper announced the enrollment of their 2,501st certified service center. “Our WDs realize this segment of the business is essential to their prosperity. They have embraced our certified service center program to help us surpass the 2,500 mark,” said John Wick, vice president of sales and training. “The hard work

A/C Update: Keeping the Black Death at Bay

Over time, moisture contamination in an A/C system will form corrosive acids that attack metal surfaces and break down the lubricating qualities of the compressor oil. The result is a dark-colored sludge called “Black Death” that can gum up the orifice tube or expansion valve and ruin the compressor. How does moisture get in the

News Update Affinia Group Restructures Marketing Organization: Adds Key High-Level Positions

Affinia Group Inc. has transformed its marketing organization, including the creation of four new, high-level positions. The move will place increased emphasis on global thinking and the use of category management to drive customer-facing decisions, according to Terry McCormack, president and CEO of Affinia. Jerry McCabe, formerly vice president of communications and marketing services, has

Directions: Recognizing Some of the Industry’s Finest

I’ve always found the automotive aftermarket a great and important industry. And I also always felt that it is the people who make our industry so special. Quite often though, technicians and shops owners don’t receive the credit that they deserve. Which is why I am proud to dedicate my editorial this month to some

Greg Epsaro Named TECH-NET Professional Auto Service/ASE Technician of the Year

Greg Epsaro, owner of Harriman Auto in Harriman, NY, has been named the 2006 TECH-NET Professional Auto Service/ASE Technician of the Year. He was selected for the award after meeting the criteria set by CARQUEST Auto Parts.

News: KYB Taps Mike Fiorito

KYB America LLC recently named Mike Fiorito to the position of director of business development, announced KYB Senior Vice President Mike Howarth. “As KYB continues to expand in the North American aftermarket, and with the recent announcement by CARQUEST that KYB will become its full line shock and strut supplier, we had a need to

Industry Q&A: How has the Internet Changed the Way You do Business?

Five years ago, many in the industry thought the Internet would revolutionize distribution and fundamentally change the way consumers and repair shops sourced auto parts. From a business perspective, what is your perception of the Internet today versus five years ago? How has it changed the way you do business?

Aftermarket Update

Get a Second Chance to Make a First Impression Grand Blanc, MI — Hot on the heels of the popular TV shows Trading Spaces and Extreme Makeover: Home Edition that transform and rebuild rooms and houses, ACDelco announces its own “ACDelco Extreme Makeover” promotion. Open to Independent Service Centers (ISCs) that participate in ACDelco’s Total

TECH-NET Professional Auto Service Raises More Than $15,000 for Special Olympics

TECH-NET Professional Auto Service recently presented the Special Olympics more than $15,000, raised through the sale of die-cast and t-shirt souvenirs of the No. 04 TECH-NET Professional Auto Service/Law Enforcement Torch Run for Special Olympics NASCAR Craftsman Truck, driven by Bobby Hamilton.