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Getting the Most Out of Your Lifts

Lifts play an important role in the day-to-day operations of any automotive service facility. Some may even argue that a lift is a shop’s most valuable employee. After all, lifts never call in sick or go on vacation. However, one of the worst things a shop owner can do is fall into the trap of

Missed Services

Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of

Friction Material Selection

Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in

World Perspectives

Federal -Mogul Aftermarket group awarded “2004 Vendor of the Year”.

Toyota Chassis & Suspension

Toyota builds some of the most durable cars and trucks on the market. And, there are models for every segment of the population, from eco models that only exhaust drinkable water into the atmosphere, to large luxury models in the Lexus line. With that said, the fact is, there will still be components that can

Don’t Be in the Dark About Vehicle Lighting Issues

With Daylight Saving Time (DST) taking effect at the end of October in most of the U.S., darkness falls a little sooner. However, with less light comes more opportunity for your shop. In my opinion, vehicle lighting is an overlooked service. While driving, I often notice many vehicles that have lighting systems that are not

A Tutorial in Hyundai Driveability

Diagnosing a driveability problem starts with the customer interview. When you are able to obtain the proper details about the vehicle’s symptoms, you will be able to diagnose the source of the problem more efficiently. Clues provided by the customer, such as “vehicle starts but runs rough until warm; worse when wet,” is invaluable information

2004 Underhood Service Repair Market Industry Profile

Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also

How Sensors Provide ‘Good Input’ for Diagnostics

One of the systems that Subaru has perfected through improved reliability over the years has been its distributorless ignition system (DIS) for all of its models. Because of the horizontally opposed design of its engines, the ignition system can be centrally mounted and made simple. In this article, we will touch on some common diagnostic

Subaru Steering & Axle Service

Here in the Northwestern part of the country, Subaru has become one of the top nameplates. The versatility of the all-wheel-drive system makes them the ideal ski team hauler or beachcomber vehicle. The compact station wagon design is the most popular model, due to its ability to haul people, and their equipment, in comfort and