OTC Announces 'Diagnostics For Life' Program

OTC Announces ‘Diagnostics For Life’ Program

OTC has launched the “Diagnostics for Life” program and new Bravo 2.0 software in North America for the Encore diagnostic tool.

The new program provides a lifetime warranty on hardware, expanded technical service hours and a software overhaul. According to OTC, these efforts were based on direct Encore owner feedback. The software update, Bravo 2.0, is provided for every Encore owner with or without an active diagnostics subscription. Technicians will see a faster, more stable tool with additional vehicle coverage and a reduction in screen-to-screen waiting times, according to OTC.

OTC-Encore-300x154OTC says Bravo 2.0 focuses on making the tool faster and easier to use while expanding coverage and capabilities. Major improvements can be found at OTCTools.com/diagnostics-for-life, and include:

  • The first OTC scan tool with Bosch’s coverage database for European vehicles, focusing on Mercedes-Benz, BMW and Volvo
  • Reduced wait on screen-to-screen time
  • Faster, more stable operating system with expanded vehicle coverage and support
  • AutoID vehicles in as little as two seconds with 99 percent VIN coverage on 2008 and newer vehicles
  • Clearer user controls on available and unavailable features per vehicle
  • Additional coverage for Audi, BMW/Mini, Chrysler/Jeep, Ford, GM, Hyundai, Kia, Mercedes-Benz, Nissan, Toyota, Volkswagen and Volvo
  • More complete vehicle and tool coverage along with extended-hours technical service

“A diagnostic tool can be a technician’s lifeblood in fixing a vehicle, so it must have the most up-to-date coverage for any vehicle that rolls into the shop,” said Ed Lipscomb, OTC product manager. “With the Diagnostics for Life program, we’re offering technicians the ability to not only have the newest vehicle coverage, but to have the hardware warranted for the life of the tool, and backing it with technical service during the hours they work.”

Diagnostics for Life also offers expanded technical service hours. OTC has committed to making support available during the workweek, on nights and weekends to help ensure that technicians have the information and support they need to fix customers’ cars.

The Diagnostics for Life program applies to existing and future purchasers of the Encore. To qualify for Diagnostics for Life, technicians must maintain an active, uninterrupted diagnostics subscription with OTC.

The Bravo 2.0 software update includes:

  • 9,058 new vehicle-ECU combinations
  • Improved AutoID VIN success rate, rising from 87 percent to 99 percent
  • New special tests and systems coverage for Mercedes, BMW/Mini and Volvo
  • Additional coverage for domestic, Asian and European vehicles

For more information on Diagnostics for Life and the OTC Encore and lifetime warranty, visit http://www.OTCTools.com/Diagnostics-For-Life.

You May Also Like

FCS Introduces 42 New Numbers in May

Complete strut assemblies, shock absorbers, shock absorber assembly kits and suspension struts for popular VIO applications are included.

FCS Automotive announced the release of 42 new numbers in May, including:

8 Complete Strut Assemblies (936,389 vehicles in operation)

6 Shock Absorber Assembly Kits (2,696,801vehicles in operation)

16 Shock Absorbers (6,245,071 vehicles in operation)

12 Suspension Struts (2,135,974 vehicles in operation)

Philips Ultinon Drive 5000 LED Lightbar Line Expands

Lumileds has expanded the Philips Ultinon Drive 5000 series to include eight models.

DMA Adds New BrakeMaster Coverage

New coverage for Ford and Chevy includes popular pickup trucks and SUVs.

Akebono Expands Severe Duty Disc Brake Pad Kits

Akebono said it expanded its severe-duty ultra-premium disc brake pad line by 14 new part numbers.

GSP Releases New CV Axle Part Numbers

GSP said 14 new CV axle part numbers are in stock and ready to ship.

Other Posts

BCA Bearings Unveils 2024 Endless Summer Promotion

The Endless Summer promotion runs from May 1 through June 30, 2024.

PRT Launches 30 New Complete Strut Assemblies

The new items represent more than 10 million vehicles in new coverage, PRT said.

RNR Tire Express Hosts Mother’s Day Giveaway

The eighth-annual event promises $100,000 in prizes, as well as a brand new 2024 Buick Encore for one select nominee.

Brand Refresh for Tires Plus, Hibdon Tires Plus Begins

Logo updates include a single-color tire mark; a logo palette comprised of Tires Plus yellow, black and red; and refined typefaces.