BCA Bearings has announced the launch of The Hub, a versatile technical training and support platform designed to aid technicians and shop owners with wheel-end diagnostics and replacements.
The Hub, which is now available at TheBCAHub.com, features a wide assortment of training videos, tech tips and blogs, and a searchable product catalog. BCA is one of the premium aftermarket wheel bearing brands from NTN, one of the largest OE manufacturers of wheel hubs in North America.
“The Hub from BCA is a direct response to the industry’s need for applicable and accessible training,” said Paul Johnson, executive vice president of sales and marketing, NTN. “The Hub is a testament to BCA’s commitment to providing the best support and training in the industry.”
The Hub is focused on helping shops turn over their garages quickly, with an emphasis on helping technicians install the best available product on their customers’ vehicles. TheBCAHub.com is responsively designed, meaning it will automatically adjust to an optimal display on computers, tablets and phones. The Hub native app also will soon be available from iTunes and Google Play. The app will house training videos, a searchable BCA catalog and VIN-scanning capabilities to quickly identify what part a technician needs on a specific vehicle.
“Because learning can’t be limited to a desk or computer, we focused on creating a unique platform that works for the technician while he is under the vehicle,” said Jim Misch, director of engineering, NTN. “The Hub from BCA gives technicians the tool they need to access training anywhere, at any time, and on any device.”
The Hub from BCA also allows technicians to create a profile, save their favorite videos and content, connect to BCA via social media and contact BCA’s various support lines. “We, as an industry, need to be focused on connecting to the technicians and providing them with what they need to be successful,” said Johnson. “The Hub from BCA represents the future of automotive product and technical support.”