Vic Tarasik, Author at Brake & Front End
Five Keys To Scheduling Your Customer’s Next Appointment

Your dentist does it. Offer the convenience of setting the next appointment before your customer leaves.

How Is The Morale At Your Shop? (VIDEO)

Managers set the tone at every shop. This video is sponsored by Auto Value and Bumper to Bumper.

Rolling Profits – Selling Tires At Your Shop

When properly presented the option, your customers will likely want to buy tires from you.

One Simple Question Will Boost Customer Satisfaction (Video)

Ask if the vehicle has other issues. This video is presented by Auto Value and Bumper to Bumper.

Video: Do You Have Your Ship Together?

Your shop’s trip is a lot more fun if you have a destination. This video is sponsored by Auto Value and Bumper to Bumper.

VIDEO: Defining Your Best Customer

Knowing your prime customer builds satisfaction for both of you. This video is sponsored by Auto Value and Bumper To Bumper.

VIDEO: What’s Your Plan To Attract Top Talent?

Here are 5 tips to having an on-going recruiting plan in place. This video is sponsored by Auto Value and Bumper to Bumper.

Charging For Diagnostic Labor Time Is Good Business

Diagnostic work is sophisticated and a tech’s time is worth charging for! Here’s why shops shouldn’t give it away!

VIDEO: The Purple Cow

Define what sets your shop apart from the rest. This video is sponsored by Auto Value and Bumper to Bumper.

Business Insurance Options You Should Be Aware Of

Love it or hate it, business insurance is critical to your property, employees and customers’ security.