Shop owners, techs, service managers, parts and counter pros have made the DIFM (do it for me) segment what it is today.
All of us need to start paying attention to the opportunity provided by telematics. At least be certain it’s on your radar screen. Start to identify the potential impacts telematics may have on your business.
“Something has changed,” was a comment made by a colleague when stopping by my office. It took her a few minutes to realize I had rearranged my office furniture. My hope is that you have already noticed a few changes with your October issues of ImportCar, Underhood Service and Brake & Front End, beginning with