Serpentine Service Typically Involves More Than Just The Belt
Your attention to belt condition will ensure systems are operating effectively. Sponsored by The Group Training Academy.
EVs Are Coming – Is Your Shop Ready For The Wave?
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
New Shop Squad Podcast Addresses Techs’ Top Question
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Training Opportunities for Service Advisors
Learn about the different resources available to educate service advisors on sensors and ignition components.
Technician Shortage… Not For Everyone
The supply of incoming techs from post-secondary programs dropped 11.8% from 2021-2022, according to TechForce Foundation.
New ShopSquad Podcast Offers Interactive Tech Training Support
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
A Complete Stopping Solution For Every Customer
Every driver is looking for an easy solution to their braking needs. Sponsored by The Group Training Academy.
Artificially Generated Customer Service
As easy as it is to TALK about customer service, actually offering it is NOT automatic.
Air Compressors for Shocks (VIDEO)
There are four items you need to pay attention to when installing a compressor for an air ride system. Sponsored by Wabco.
Replacing Chassis Parts in Pairs (VIDEO)
You are not doing the customer any favors by installing just one strut, spring, or bushing. This video is sponsored by TRW.
Replacing A Window Regulator (VIDEO)
When replacing a window regulator or motor, look at the procedures in the service information. Sponsored by Lemförder.
Goofy Traffic Laws
Here are some of the wackiest rules you might not have heard about in Driver’s Ed.
