ALLDATA LLC, a leading provider of vehicle manufacturers’ service and repair information for professional repair shops, has enhanced the integration of parts ordering with its parent company, AutoZone, in its ALLDATA Manage 4.9 shop management software designed to help repair shops manage their business. These improvements will save shops time when it comes to ordering parts through greater ordering accuracy and streamlined ordering workflows.
Electronic parts ordering is a critical business operation for repair shops with an impact on profitability and customer satisfaction. By using ALLDATA Manage, repair shops can lookup parts, check availability and order directly from AutoZone and import the parts into the customer repair order.
New features include:
• Improved order accuracy;
• Real-time product availability and pricing within the AutoZone Network;
• Ability to view, zoom and print any image of an AutoZone part;
• Enhanced Search & Mapping Capabilities to Improve Productivity;
• Vehicle Mapping — when looking up labor times and Original Equipment (OE) parts the appropriate AutoZone parts are displayed; and
• Smart Jobs and Maintenance Schedules – are automatically mapped to the AutoZone catalog to narrow your selection.
ALLDATA provides shop management solutions to thousands of shops today.
“ALLDATA knows that efficient electronic ordering is a vital component to a shop’s ability to quickly and accurately provide customer repair estimates and drive improved customer satisfaction. ALLDATA Manage 4.9 maximizes performance of part ordering and estimation capabilities with AutoZone on a state of the art technology platform,” said Jeff Lagges, president, ALLDATA.
“AutoZone is committed to improving the productivity and profitability of its commercial customers through the development of easy-to-use online ordering tools and solutions. This exciting new online ordering solution brings our extensive inventories of quality products directly to the customer’s desktop, which saves time by eliminating the need to use a paper catalog or pick up the phone,” said Larry Roesel, senior vice president, AutoZone Commercial.
For more information on ALLDATA and ALLDATA Manage, visit www.alldata.com/manage or call (800) 697-2533.