Directions: The Price of Neglect

Directions: The Price of Neglect

While it's good for independent repair shops that more than half of American drivers said they are holding onto their older vehicle because they do not want the financial burden of a new one, about 25% of car owners today admitted to neglecting repairs and maintenance on their vehicles in the past 12 months due to the economic climate.

The American Automobile Association (AAA) has released results of a recent survey that’s not good news to shop owners — that one in four American drivers could not pay for a car repair of $2,000 if faced with one today.

The AAA survey also found that one out of eight would be unable to pay for a repair bill of $1,000.

While it’s good that more than half of American drivers said they are holding onto their older vehicle because they do not want the financial burden of a new one, about 25% of car owners today admitted to neglecting repairs and maintenance on their vehicles in the past 12 months due to the economic climate.

According to the survey, 38% of American drivers could pay for a $2,000 repair bill with funds in a savings account, while 20% would pay with their credit card. Eleven percent said they would have to borrow money from their friends, family, retirement or home equity in order to pay for a $2,000 repair.

As shop owners and technicians, you understand firsthand how putting off routine vehicle maintenance can greatly increase the likelihood of their car needing a costly, major repair down the road.

The question is, how to we get car owners to do something about it?

The Car Care Council (http://carcare.org) has done a good job of promoting preventive maintenance to car owners. And, the industry has seen spikes in aftermarket service during Car Care Months.

Next month, there again will be a flurry of Car Care attention. Since 2005, October has been deemed Fall Car Care Month in an effort to promote readying vehicles for winter driving.

We expect this promotion will help increase shop traffic in some shops.

The problem is, while drivers know their vehicles need attention, it sounds like they just don’t have money available for service.

Couple that with the fact that dealerships are moving aggressively to bring in new or retain current customers to perform routine scheduled maintenance is only making your job harder.

So what are you doing to help your customers keep their vehicles good running order?

Does your shop offer gift certificates for service work? It might be something to promote to your customers, especially around graduation time in May or the gift-giving holidays in December.

Or, do you think your state should become more involved in mandating better vehicle inspections and fine drivers of unsafe vehicles (broken signal lamps, worn tires, cracked windshields, worn wiper blades, missing/broken fuel caps, etc.).

Maybe these fines could be waived if the drivers provided proof (shop receipts) for the completed service work, returning the vehicle to safe operating conditions.

Or what if Congress initiated an annual tax credit to all vehicle owners for automotive service up to $1,000? That could spark aftermarket sales and service and would benefit not only millions of car owners, but businesses that perform service work and the companies that make and sell parts.

And, the government would recoup some of that money back through gasoline taxes, since owners would be purchasing more fuel to drive their fixed vehicles.

If Congress was willing to do a Cash for Clunkers program, why not an annual tax credit for the next five years for vehicle maintenance?

We’d like to hear your ideas or comments on this issue. E-mail us at [email protected]

You May Also Like

AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

The Automotive Aftermarket Charitable Foundation (AACF) announced the launch of its 65th-anniversary fundraising initiative. Running through July 1, 2024, the campaign aims to raise $65,000 through 1,000 donations of $65 each. This impactful effort highlights the industry's commitment to taking care of its own, the AACF said.  From sudden illness and death to natural disasters, the foundation has provided assistance to industry professionals and their families during their darkest hours. As AACF celebrates its 65th year of service, it remains steadfast in its mission to provide financial support and resources to those in the automotive aftermarket industry in need, the organization said. In honor of this milestone, AACF is calling upon automotive aftermarket industry professionals, as well as compassionate individuals eager to lend a helping hand, to join forces in raising $65,000. By making a symbolic donation of $65, supporters can contribute to a fund that offer vital assistance during a time of greatest need. "Over the past 65 years, AACF has remained unwavering in its commitment to supporting members of the automotive aftermarket community during their most challenging moments," said Joel Ayres, AACF executive director. "As we embark on this historic fundraising initiative, we are inspired by the generosity and compassion of our supporters. Together, we can make a profound difference in the lives of those facing adversity, demonstrating the industry's unwavering dedication to taking care of its own."

Standard Motor Products Announces 123 New Numbers

The release provides new coverage in 53 distinct product categories and 47 part numbers for 2023 and 2024 model-year vehicles.

BendPak Founder Don Henthorn Passes Away

Grew company from small machine shop to global leader in car lifts and garage equipment.

ASE Practice Tests Available Online

You can get a good idea of what to expect by adding the official ASE practice tests to their study plans.

AACF Celebrates 65 Years Serving the Aftermarket

AACF will be announcing more details about this commemorative fundraiser April 1st.

Other Posts

Were things better when they were simpler? Probably not.  

Last month, Andrew Markel purchased a 1982 Chrysler New Yorker for $1,500.

1982 Chrysler New Yorker
AI Hallucinations

There are three things to look for when trying to determine if AI has created an image:

Auto Care Association Launches REPAIR Act Video

The goal is to emphasize the need for federal REPAIR Act legislation, according to the Auto Care Association.

Valvoline Celebrates Female Service Center Employees

Valvoline is launching a social media campaign led by its female experts who are sharing automotive preventive maintenance tips to promote accessible vehicle care for all.