Schaeffler Group USA Inc. introduced the new REPXPERT LIVE technical training offering for the automotive aftermarket at two unique events that combined technical training and go-kart racing. The inaugural training events took place over two June weekends in North America. The events provided automotive service professionals, instructors and students a full day of comprehensive, hands-on technical training developed to improve and expand their skills, increase efficiencies and improve customer satisfaction through the reduction of repair bay time, warranties and comebacks.
The full-day training events were held June 13-14 at K1 Speed in Torrance, California, and June 27-28 at Grand Prix Kartways in Toronto. Held over two weekends, attendees were able to select the training day of their choice as their schedule permitted. Schaeffler experts provided attendees with detailed product and vehicle system training, proper installation methods, as well as tips/tricks and best practices on clutch systems, engine components, wheel bearing and hub assemblies, brake systems and timing chain systems. The training curriculum featured innovative automotive products such as the double clutch technology featured on the 2012 Ford Focus and Fiesta, as well as service and repair solutions including the INA FEAD KIT. Participants had the opportunity to see these products and take part in hands-on repair procedures. Between training sessions, attendees were able to join in team-building exercises by testing their racing skills on the indoor race track competing for prizes and trophies.
“Schaeffler is excited to provide this level of hands-on technical training to our customers,” said Urs Stuckenbruck, director of product management and marketing, North America for Schaeffler Group USA. “We recognize the need for training and technical support in the aftermarket and Schaeffler is committed to continually improve our service offerings to the market.”
According to the company, Schaeffler is continuously developing training for the automotive aftermarket product lines and will launch its new REPXPERT Web portal for the United States and Canadian markets in the fall of 2015. The portal will be a service for customers to obtain technical documents, product information, online training and more.