American Honda Announces Launch of Online Parts Catalog and Ordering System
Torrance, CA – American Honda recently announced a new online parts catalog and ordering system provided as an enhancement to its Service Express website. The Service Express website, available to independent repair facilities on a subscription basis through participating Honda and Acura dealers, provides service and repair information for every OBD II-equipped Honda and Acura
Driveability Series: Ford Water Pumps
An owner of a Ford vehicle is at your shop to have an oil and filter change. During the service, you notice a little coolant is leaking from the vehicle’s water pump. So, do you replace the pump or is a little coolant dripping normal? Well, the answer depends on how much coolant the pump
Flash Reprogramming
Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle
Sensing an Emissions Problem
Oxygen sensors are a product that have been around for more than 20 years, yet most motorists don’t even know they have one or more of these devices on their vehicle – let alone what it does. The only time customers even become aware of oxygen sensor existence is if they get a Check Engine
‘Court’-ing Disaster
I just returned to the shop after what felt like the longest three hours of my life. I spent the afternoon in Small Claims Court, and while fascinating — the same kind of fascination that won’t allow you to look away when trains collide, planes fall out of the sky or fast-moving brush fires head
Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront
Installing Quality Disc Brake Pads
Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in
Analyzing Ignition Misfires and Plotting a Diagnostic Course
Uh oh. The Malfunction Indicator Lamp (MIL) is on, and you’ve just found a misfire code. It’s a code P0304, which tells you cylinder number four is misfiring. There are no other codes and the engine has a steady miss. Now what? Misfire diagnosis in this kind of situation should be fairly easy. You have