Diagnosing & Servicing Automatic Transmissions
To prevent having any service from being over sold or under sold, it is important to not only know that a particular service should be performed, but also why it should be performed. That knowledge can also help you spot when to recommend that service, and when not to. When speaking about transmission fluid, the
The Long-Lasting Brake Job: Can Your Brake Job Go 12, 000 Miles Without a Problem?
All shops what to see a customer again, but not for a brake comeback. What is the magic number of miles that can separate a comeback from a service situation? In my opinion, the minimum is 12,000-miles. Even installing new friction, rotors and calipers will not ensure a long-lasting brake job. The long-lasting brake job
Selling Services: Marketing Nitrogen to Your Customers
What’s wrong with air? Like a slumbering giant, the passenger and light truck tire industry is slow to evolve and slower to accept new products and ways of thinking. Take the current buzzword going around: nitrogen. That inert gas has the industry and, as I found out, consumers, in an uproar about who and what
Diagnostic Solutions: Fluid Maintenance…Selling Needed Services Vs. “Wallet Flushing”
Good import shop managers stay on top of their annual workflow by placing jobs like timing belt and brake replacements into categories that can be tracked on a historical basis. If a shop has faithfully tracked the kinds of work flowing through its service bays during the past 10 years, it might become apparent that
Tech Info For Servicing Parts
Central Port Fuel Injection Diagnosis
40 years of the Mazda Rotary Engine
On May 30, 1967, Mazda launched the world’s first twin-rotor rotary-engined car, the Mazda Cosmo Sport. The company now celebrates that engine’s 40th anniversary. In these past 40 years Mazda has produced nearly 2 million vehicles powered by the rotary engine. It was not until 1970, however, that Mazda sold rotary-engine-equipped cars in the United
Tech Tip: Brake Maintenance and Inspection
The brake actuating system, consisting of the master cylinder, calipers, hoses and wheel cylinders, experiences wear each time the driver applies the brakes. Some drivers rarely use their brakes and therefore never wear out a set of brake linings. Nevertheless, no matter how little the brakes are used, moisture contamination and rust will eventually cause the brake actuating system to fail.
Tech Tip: Rear Disc Brake Moan on Jeep Liberty Vehicles
The customer may experience a rear brake moan-like sound during light or no brake application pressure. This condition is more likely to occur when the brakes are cool (first use) and ambient temperatures are below 50°F. The moan-like sound may be intermittent.
‘My Rotors are Warped!’
Warped rotors are probably one of the most common complaints from a drive upon entering any shop that does brakes. The less confident or sophisticated driver may complain that when he hits the brakes, “my pedal pulses,” “the vehicle chucks during a stop” or “it shakes my teeth during braking.” Generally a quick turn of
Diagnostic Solutions: Brake Maintenance & Inspection
” height=”234″ alt=”” border=”0″ align=”right” /> Although brake systems wear at a relatively glacial rate, a point will be reached when they can no longer stop the vehicle in an emergency situation and brake system inspections are therefore required to prevent accidents caused by brake component failure. Inspection procedures vary from area to area. Mountainous