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Selling Services, Tools for Selling Ride Control

It has been estimated by one ride control manufacturer, that 80 percent of vehicles in junkyards still have their original shocks or strut units. Part of the reason is that selling shocks and struts is difficult. It is an item that when it wears, it does not cause the vehicle to stop running. When it

Shock Replacement Option Require a Proper Assessment of Customers’ “Ride” Expectations

Shock absorber replacements are unique because they represent a big ticket, high profit margin, low liability sales opportunity that happens at least once or perhaps twice during the normal service life of a typical vehicle. Modern shock absorber design is also becoming much more sophisticated than it was just one short decade ago. In conventional

Tech Tip: Being Able to “Read” Brake Components During Inspection is a Critical Skill

Read any good brake pads lately? Don’t make the mistake of replacing brake pads without reading the old pads to spot potential caliper problems that could cause brake problems down the road and a possible comeback.

Brakes: Reading Pads & Calipers, Examining Old Pads Can Prevent Problems Down The Road

Read any good brake pads lately? Don’t make the mistake of replacing brake pads without reading the old pads to spot potential caliper problems that could cause brake problems down the road and a possible comeback. Here are six conditions to watch out for: UNEVEN PAD WEAR. A sure sign of caliper trouble. If the

Reading Between the Brake Lines

Being able to “read” brake components during inspection is a critical skill.

Using Caster to Properly Align Vehicles

Every story has an angle, and this one is no exception. In this case, we’re looking at one of the fundamental wheel alignment angles: caster. Caster is defined as the forward (negative) or rearward (positive) tilt of the steering axis as viewed from the side. Caster is measured in degrees from an imaginary line perpendicular

Power Steering Repair

A long time ago in a garage far away a young technician was seeking a repair of a steering system. He found there are a lot of things that can go wrong with a rack and pinion steering gear. The steering wheel vibrates at speeds above 45 miles per hour; the steering wheel doesn’t return

Failing Master Cylinder: Classic Symptoms

Anyone who works on brakes should be familiar with basic hydraulics and the various components that make up the hydraulic portion of the brake system. So if you’re not as familiar with this subject as you should be, keep reading and we’ll refresh your memory. We’ll start at the heart of the system, which is

Seasonal Service

It’s that time of year again. Time to start promoting seasonal service checks. So before family hits the road for vacation with gas possibly hitting $3 per gallon, here are some service items that should be checked. TIRES Tires obviously play a very important role in safe driving because of their affect on traction, handling

Basic Brake Hydraulics

Anyone who works on brakes should be familiar with basic hydraulics and the various components that make up the hydraulic portion of the brake system. So if you’re not as familiar with this subject as you should be, keep reading and we’ll refresh your memory. We’ll start at the heart of the system, which is