The Origins to a Breakdown
It’s interesting to see the look on a technician’s face as a vehicle gets towed into a shop on the back of a truck. That’s the opening scene for a no-start problem. You can usually tell when a technician thinks it’s good, and you can definitely tell when he thinks it’s bad. Not many techs
The Top 5 Favorite Tools of the Country’s Top Technicians
Dan & Kris Cesena Honda Hospital, Inc. San Mateo and Milpitas, CA Our top five favorite tools (and why) are: The Snap-on MicroVAT Battery/Starter/Alternator Tester. Why? Well it makes it much easier to test batteries, alternators and starters; it has an infrared port, which sends the data to an optional thermal printer; and with these
Detouring Comebacks
se, how you handle (or prevent) a comeback becomes even more important to the success of your shop. Go ahead ‹ ask yourself, “Am I allowing comebacks at my shop to get out of hand?” First, don’t be discouraged. There will always be some comebacks. According to one shop owner, you can expect about a
Checking into Mode $06
Mode 06 is the actual system test data that OBD II looks at when it decides to set a pending code or a current fault code. If the test data is within the limits established by the vehicle manufacturer, the item gets a PASS and no codes are set. But if a value is out of range, OBD II flags it with a FAIL and keeps an eye on the component until the system monitor has run at least twice. Then, if the problem is still there, a DTC is set and the MIL light comes on.
Selling Oxygen Sensors
As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be
Editor’s Notebook: Wanted! All Skilled, Expert Technicians
Newly released numbers from the National Car Care Month inspection campaign paint a vivid image of the maintenance landscape of this nation’s vehicle fleet. And, it’s not a pretty picture. Inspection lanes conducted throughout the country this past April revealed an 87% failure rate among vehicles that were inspected. Concurrently, the number of miles driven
Diagnostic Dilemmas: Driving Forces Behind a Driveability Technician
He used to be known as the tune-up guy, the shop troubleshooter or the ace mechanic. Today, he’s known as a driveability tech. Tomorrow, when body control electronics come on full line, he’ll probably be known as an electronics diagnostics technician. Whatever his name might be, most of us know that driveability techs are smart,
Chrysler Neon 2.0L
When Chrysler introduced their new Neon models back in 1995 under the Dodge and Plymouth nameplates, they said they were launching a new generation of “fun-to-drive” entry-level cars that would appeal to a wide range of people. Everything was new about the Neon: a brand new body, a brand new chassis and two new engines,
Selling Multi-Coil Ignition Parts
Time has indeed passed you by if you still believe in the traditional import engine tuneup. Many years ago, much of the import service market revolved around the annual spark plug, ignition cable, distributor cap and rotor replacement needed to maintain an import engine at peak efficiency. During the past decade, however, multi-coil waste-spark and
Engine Series: Proper Maintenance Can Extend an Odyssey
We all know that some vehicle owners don’t adhere to preventative maintenance schedules for their vehicles. So when a customer’s vehicle is in for a major problem or service, take advantage of in-depth system inspections. It may be one of the few times that you get to check the vehicle for severely worn parts. Although