Tech Tip: Headlamp Restoration – Let’s Make It Perfectly Clear
Technicians can easily fix cloudy headlights without a costly replacement. Over time, headlamp lenses can haze over from the effects of sunlight, pollution, car wash chemicals and road grit, blocking light output and reducing nighttime driving visibility.
Tech Feature: Keeping Up with TPMS Technology
We’re at 100% TPMS compliance now. Are we having fun yet? To keep customers in your shop, plan on investing in diagnostic scanners and software, not to mention a serious investment in personnel who have an aptitude for technology. Just this week, I had a friend who owns a local tire store call me regarding what to do about an ….
Management: Unlocking Vehicle Key Codes for Independent Shops
There’s been some good news for the independent shops – the National Automotive Service Task Force (NASTF) announced in February that the Secure Data Release Model (SDRM), which allows properly vetted technicians and security professionals to access automotive key codes, immobilizer PINs and ….
Directions: Unlocking Vehicle Key Codes for Independent Shops
There’s been some good news for the independent shops – the National Automotive Service Task Force (NASTF) announced in February that the Secure Data Release Model (SDRM), which allows properly vetted technicians and security professionals to access automotive key codes, immobilizer PINs and other security-related information, has finally been released to the service repair industry.
Selling Services: Mind Games…The Four Customer Types
I heard “Glen, help!” coming from the phone’s ear piece. It was a customer of mine that I recognized quite well. She was a regular customer, a good customer. It didn’t start off so well though. The first time I remember her bringing her Jeep Cherokee into the shop, the water pump was leaking. She
Automatic 4WD Hub Replacement
Automatic hubs are used on many 4×4 trucks to disengage the front wheels when four-wheel drive is not needed. Disconnecting the front wheels reduces friction and may improve fuel economy as much as one mile per gallon depending on the vehicle. A one mpg difference may not sound like much, but with gas costing around
Alignment Equipment
From the brake pad to the shock absorber, every product that you come in contact with at a shop has a history that goes back at least 75 years. We will look at different product categories and track the innovations that have shaped these products and the future for these segments. Alignment Retrospective In the
Tech Tip: Replacement of Gear Lubes Can Prevent Expensive Driveline Problems
The lubricants that are used in manual transmissions, transaxles, differentials and transfer cases include a variety of different oils. Most of these lubricants are long-lived and hold up well for tens of thousands of miles. But none will last forever. The combination of heat, shearing action and oxidation eventually breaks down the oil and reduces its ability to lubricate and protect.
Gear Lubes
Replacement of Gear Lubes Can Prevent Expensive Driveline Problems
Diagnostic Dilemmas: The Effects of Warm-Up Laps on a Running Engine
Most diagnostic technicians have experienced the frustrations of troubleshooting temperature-related engine performance problems. All too often, the true nature of the problem is concealed by the very fact that it occurs only at specific engine temperatures. If the engine quickly passes through the critical temperature range needed to duplicate the problem, the problem can easily