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Brembo Introduces New Website And App For The North American Aftermarket

Brembo has announced the launch of its new dedicated aftermarket website and its first app for the North American aftermarket – the Brembo Parts catalog app.

Servicing 1996 To 2005 Volkswagen And Audi Vehicles

In this article, I’ll take a look at the designs and repair of the suspension, brake and exhaust systems of Volkswagens and Audis from 1996 to 2005. I won’t be able to cover everything in this article, just some of the highlights of the various models. VW and Audi produced cars in two- or four-wheel-drive configurations, in several body styles and with a number of powertrains. These cars seem to be everywhere here in the Pacific Northwest. There is a model that fits just about every need and with the available Quattro and 4Motion drivetrains they make excellent ski and mountain vehicles.

‘Cash For Clunkers’ Cars Are Now Your Stimulus Package

In 2009, the Car Allowance Rebate System (CARS) or “Cash for Clunkers” incentivized drivers to trade in their gas guzzlers for more efficient vehicles. Most of these 690,114 vehicles are now four years old and have almost 50,000 miles on the odometer. This is a sweet spot you can’t ignore.

VIEWPOINT:Automatic/Autonomous Braking Systems/The future at 22- or 30-mph or whatever speed the lawyers decide…

There has been a lot of coverage in the news about automatic/autonomous braking systems. The newspaper and magazine articles are heralding the new systems as the greatest thing since the seat belt. Most of the journalists need a reality check. These systems are on some 2014 cars, but only work at lower speeds and still

When Exceptional Customer Service Is Not Enough

A good customer called me the other day to let me know that he has concerns regarding the quality of our work. Last week we installed an exhaust system on his Maxima and two days later it sounded like the muffler had fallen off. There was so much noise, he was afraid to drive the car. We went to his house to pick it up. We found that the baffles had broken apart in the brand new muffler we just installed.

Give Your Customers Options

Recently, I was at an affair with a few people I met for the first time. As usual, once they found out what I did for a living, the auto-related questions directed toward me flowed faster than the wine was flowing.

Sell The Job, Not Labor Time And Parts

The other day, a customer brought his car in for a routine oil change service and the technician noticed a light stain from the water pump. The technician brought this to the attention of the service advisor, who informed the customer. This is a long-time customer who never questions us on any recommendations or work. Because this customer lives 30 minutes away, we always make arrangements to accommodate him while he waits for the vehicle.

Top 5 Tools: Daniel Lee Foster, Foster’s Auto Service

The Top 5 Favorite Tools of Top Technicians

Mighty Auto Parts Aims At Consumers With ‘Restore Youth To Your Ride’ Spring Campaign

During the months of April and May, Mighty Auto Parts will appeal to consumers with attention-grabbing sales material to “Restore Youth To Your Ride!” Hefty rebates will be offered for undercar and Mighty VS7 chemical cleaning services in the form of a check good toward the consumer’s next purchase at the same servicing location. Brake pads, rotors and belts will earn a maximum rebate of $30, $20 and $10 respectively. Fuel system cleaning, power steering system cleaning and brake fluid exchange will each earn a $10 rebate, with a maximum of $30 per vehicle.

April Is National Car Care Month: Spring Into Action

April is National Car Care Month and the Car Care Council reminds motorists to spring into action and follow 10 basic maintenance procedures to make sure their vehicles are running at peak performance for the summer driving season.