Buying, Selling or Installing Counterfeit Parts Could Leave You Accountable
Until the 1980s, counterfeiting was thought of as a victimless crime, conjuring up images of knock-off brand-name watches and handbags. Today, however, counterfeiting is big business, accounting for 5-8% of all goods sold worldwide. In terms of criminal activity, counterfeiting is among the most lucrative crimes today, its impact on the global economy estimated at
Getting the Most Out of Your Lifts
Lifts play an important role in the day-to-day operations of any automotive service facility. Some may even argue that a lift is a shop’s most valuable employee. After all, lifts never call in sick or go on vacation. However, one of the worst things a shop owner can do is fall into the trap of
The Top 5 Favorite Tools of the Country’s Top Technicians
Dan & Kris Cesena Honda Hospital, Inc. San Mateo and Milpitas, CA Our top five favorite tools (and why) are: The Snap-on MicroVAT Battery/Starter/Alternator Tester. Why? Well it makes it much easier to test batteries, alternators and starters; it has an infrared port, which sends the data to an optional thermal printer; and with these
Understanding Seals
It has been a long drive to the lake. The driver carefully backs the trailer down the boat ramp. As the axles hit the water, the hot wheel bearing hubs hit the water. As the bearings’ heat is quenched by the lake water on the outside of the hub, the rapidly contracting air and lubricants
Missed Services
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of
Cracking the Code, Understand Friction Material Edge Codes
Just about every brake pad or shoe you install has a cryptic code printed on the side of the friction material. As a technician, being able to read this code is just as important as the Dewy Decimal system is to a librarian. The “Edge Code” can tell you information about the product you are
Friction Material Selection
Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in
Publisher’s Perspectives
I was reading the newspaper and came across an excerpt from a new book by Michael Crichton called “State of Fear.” Crichton also wrote “Jurassic Park” and “The Andromeda Strain,” and is the creator of the TV series “ER.” His new book reflects on fears that are created but never turn out to be as
Volkswagen New Beetle Maintenance Essentials
The New Beetle has been around for several years now, and except for the classic shape, it’s not the Beetle of old. Unlike its ancestor, this New Beetle is conventional, modern and sophisticated. It has all of the bells and whistles of other current models, the performance and handling of a conventional front-wheel-drive car, and
Ball Joints & Bushings: Worn Components Take Their Toll on Advanced Suspension Technologies
Too often, shop owners and technicians alike assume that suspension systems haven’t changed much in the past 20 years. In reality, nothing could be farther from the truth because today’s import vehicle may incorporate a number of technologies that can be affected by worn steering and suspension components. To illustrate, we’re beginning to see electronic