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Selling Services: The 10 Commandments for Selling Shocks & Struts

THOU SHALL PERFORM A VISUAL INSPECTION: The first step in selling ride control is the inspection process. A visual inspection of the shocks and struts can tell you a lot about the state of the ride control units. This is a chance to make sure the vehicle is road-worthy before you put your own life

Tech Tip: Improving Vehicle Handling

Shock absorbers and struts dampen the motions of the suspension to provide a smooth, comfortable and safe ride. Some OEM shocks have electronic valving that allows the driver or a body control module to adjust the dampening characteristics of the shocks or struts to changing driving conditions.

Hyundai: From Ball Joints to Brakes…

Uncovering Needed Repairs With Undercar Inspections The brake and suspension systems on Hyundai’s popular line of cars and SUVs are both undercar systems where problems can be detected during routine maintenance. From loose ball joints to worn-out brakes, it’s all there to be checked while the vehicle is on the rack for service and, oftentimes,

Tech Feature: Performance Modifications…Getting a ‘Handle’ on Your Customers’ Tuning Needs

The sport compact car market is hotter than ever. The market has moved beyond the simple bolt-ons such as wheels, tires, brake rotors and spoilers. It’s not unusual today to see sport compact engines producing upward of 400 horsepower on the street. With so much power under the hood, the challenge is getting the horsepower

Canadian Manufacturer Impresses U.S. Distributor, Classic Industries, with New Product for 1994-96 Impala

Speed Tech Performance (STP), manufacturers of aftermarket products for the 1967-’69 Camaro, 1970-’81 second generation Camaro, 1968-’74 Nova, 1964-’72 A Body and the 1994-’96 B Body Impala SS, announces that one of its products, their Tubular Control Arms, will be featured in the Classic Industries Impala/Full-Size Chevrolet catalog due out in August 2006.

Tie Rod Geometry

Keeping the angles in line with Ackermann Most people consider the common tire rod to be low tech. But, when you consider how front suspensions have evolved from straight axles to independent designs, the tie rod has had to adapt to new angles and geometry. Keeping it on the road was simple with the straight

Alignment Equipment

From the brake pad to the shock absorber, every product that you come in contact with at a shop has a history that goes back at least 75 years. We will look at different product categories and track the innovations that have shaped these products and the future for these segments. Alignment Retrospective In the

Tech Update: Good Vibrations

Suspension Vibrations Could Have Your Customers Singing The Blues The song “Good Vibrations” by the Beach Boys may have been a big hit in its day, but there’s no such thing as good vibrations or noise when it comes to a customer’s vehicle. Vibrations are annoying and may be a warning signal that something’s amiss.

Ride Control Repairs

Keeping Your Customers’ Tires Glued to the Road

Management: Tools for Selling Ride Control

It has been estimated by one ride control manufacturer that 80 percent of vehicles in junkyards still have their original shocks or strut units. Part of the reason is that selling shocks and struts is difficult. It is an item that when it wears, it does not cause the vehicle to stop running. When it does wear, the driver is usually not aware of how bad it really has become.