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The Origins to a Breakdown

It’s interesting to see the look on a technician’s face as a vehicle gets towed into a shop on the back of a truck. That’s the opening scene for a no-start problem. You can usually tell when a technician thinks it’s good, and you can definitely tell when he thinks it’s bad. Not many techs

Why Go Digital? For Precision and Protection

These days, no matter what kind of automotive repair work you specialize in, virtually every system has a certain amount of electronics. Consequently, one diagnostic tool every technician needs is a digital multimeter. To figure out electrical and electronic problems, you have to “see” what’s going on inside the circuits and components. Trouble is, you

Getting the Most Out of Your Lifts

Lifts play an important role in the day-to-day operations of any automotive service facility. Some may even argue that a lift is a shop’s most valuable employee. After all, lifts never call in sick or go on vacation. However, one of the worst things a shop owner can do is fall into the trap of

Friction Material Selection

Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in

Publisher’s Perspectives

I was reading the newspaper and came across an excerpt from a new book by Michael Crichton called “State of Fear.” Crichton also wrote “Jurassic Park” and “The Andromeda Strain,” and is the creator of the TV series “ER.” His new book reflects on fears that are created but never turn out to be as

World Perspectives

Federal -Mogul Aftermarket group awarded “2004 Vendor of the Year”.

Shops that Evolve are Shops that Succeed

There’s plenty to be said about not being complacent. After all, complacency breeds mediocrity. And in today’s competitive service environment, where the name of the game is standing out amidst your competition – being at the forefront in your line of work will bring increased visibility and more customers to your shop. In striving for

The Ins and Outs of Diagnosing Battery, Charging and Starter Problems

You answer the phone and the voice on the other end says, “My car won’t start.” When temperatures drop, the no-start calls start pouring in. Cold weather increases the strain on the battery, starting and charging system and tends to bring out any weaknesses in these components. Cold weather thickens the oil and makes the

Getting the Industry Energized for a New Year

An event in early October excited environmentalists and proponents of new vehicle technology (myself included), when Shell Hydrogen opened the country’s first combined hydrogen/gasoline station in North America. Located in northeast Washington, D.C., the hydrogen dispenser at the Shell retail gasoline station will service a fleet of six fuel cell vehicles from General Motors Corp.,

Aftermarket Update: Lighting Problems Top Recent GM Recalls<

General Motors Corp. will recall nearly 1.7 million vehicles in North America, including nearly 1 million sport utility vehicles, to fix tail lights that could loosen and flicker. According to the U.S. National Highway Traffic Safety Administration, (NHTSA), GM said in early November it will recall 946,817 SUVs, which would include 2002 to 2004 model-year