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Automotive Service Professionals Reception Scheduled for Nov. 3 in Las Vegas

The Automotive Service Association (ASA) and the International Automotive Technicians’ Network (iATN) will jointly sponsor the fourth annual Service Professionals Industry Reception Thursday, Nov. 3, from 6 p.m.-9:30 p.m. in Event Center B at The Mirage in Las Vegas. The event will be an opportunity for service professionals to network and to visit 50-plus exhibitors that will be on hand to showcase new products, services and technologies.

Aftermarket Auto Parts Alliance Awards $16,000 in College Scholarships

For the ninth year in a row, Aftermarket Auto Parts Alliance has awarded $16,000 in scholarships to members and/or their children to assist in their post-high school education, demonstrating that education is a top priority with the aftermarket giant. Since the college scholarship program began, the Alliance has dedicated over $145,000 to helping their members continue their education. This year 32 selected students each received $500 to use at the school of their choice.

Tire Speed Ratings

The Alphabet Soup Debate

Ignition Control Modules

Their Important Role in Creating Voltage at the Spark Plug Electrode

Aftermarket Update

Carter Helps Eliminate Fuel Delivery Service Comebacks Carter Fuel Delivery Products has developed a variety of innovative training tools and other materials to help aftermarket professionals eliminate customer comebacks and product returns associated with the diagnosis and repair of fuel system problems on millions of late-model vehicles. Carter has introduced an interactive Fuel Delivery Diagnostics

Finding and Hiring New Recruits

What are the three most important factors in a business’ success? Location, location, location? Nope – they are staff, staff, staff. Personnel experts contend that poor hiring decisions are the main causes of absenteeism and poor productivity, which ultimately result in employee turnover and profit loss. The smaller your business, the more important each person.

Finding New Recruits: Hiring New Techs Involves Checking References and Interviewing Carefully

st of the time, a position in a small shop goes to someone who knows someone. This could be the friend of a customer, a former employee of a colleague or a friendly competitor (not so friendly, perhaps, if you are raiding its staff) or a recommendation by a supplier who knows your operation and

Servicing Solutions: Working on Customers’ Work Vehicles

One of the finer lines to walk in the service and repair industry is how deep in the mud you’re willing to get when a customer brings in a vehicle with an intermittent driveability problem. An intermittent surge with a vehicle that is driven once a week is one thing. An intermittent stall on a

Diagnostic Dilemmas: Navigating OBD II Scan Tool Diagnostics

Although some hybrid OBD I/OBD II versions existed as early as 1994, the current version of OBD II was introduced in 1996. Because OBD II is a scan tool-based diagnostic system, diagnostic techs have become much more reliant upon the scan tool as a primary method of diagnosing malfunction indicator light (MIL) issues. In addition

Small Town Inc.

Dealing with City Hall: A Case Study