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Delphi Expands Support Services, Adds New Interactive Training Programs

Utilizing the latest technology available, Delphi has made it possible for the dial-up participant to access rich video as easily as if the connection were broadband.

ASA, Delphi Activate Online Education Tools

Delphi Integrated Service Solutions’ e-Tech Network, a management and training tool designed to improve service bay efficiency and enhance technician productivity, is now being offered at substantially reduced rates for ASA members.

Alignment Equipment

From the brake pad to the shock absorber, every product that you come in contact with at a shop has a history that goes back at least 75 years. We will look at different product categories and track the innovations that have shaped these products and the future for these segments. Alignment Retrospective In the

The Future of Diagnostics Is In The CAN

Since model year 2003, a growing number of domestic and import vehicles have been built with a new onboard communications protocol called CAN (Controller Area Network). CAN is essentially an engineering standard for how computers and modules talk to one another via the serial data bus in a vehicle’s wiring system. It’s a high-speed standard

Publisher’s Perspective: 85% of Vehicles Need You Right Now

If you’ve been in this business for a while, I’m sure you’re aware of National Car Care Month and have probably participated in a vehicle check-up event (where you do free vehicle inspections in a parking lot or fire station). With roughly 150,000 independent shops across the country, how many vehicle check lane events do

Perspective: 85% of Vehicles Need You Right Now

If you’ve been in this business for a while, I’m sure you’re aware of National Car Care Month and have probably participated in a vehicle check-up event (where you do free vehicle inspections in a parking lot or fire station). With roughly 150,000 independent shops across the country, how many vehicle check lane events do

Aftermarket Update

Get a Second Chance to Make a First Impression Grand Blanc, MI — Hot on the heels of the popular TV shows Trading Spaces and Extreme Makeover: Home Edition that transform and rebuild rooms and houses, ACDelco announces its own “ACDelco Extreme Makeover” promotion. Open to Independent Service Centers (ISCs) that participate in ACDelco’s Total

DENSO Introduces Oxygen Sensor Training for Service Technicians

DENSO Sales California, Inc. has introduced an oxygen sensor training and promotion kit designed especially for professional service technicians. The training kit features a 12-minute sales training video that provides detailed information for the professional technician on how to explain to consumers just how oxygen sensors function, the importance of conducting regular system checks and why proper servicing of oxygen sensors is important to maximize a vehicle’s performance.

Advance Auto Parts Launches New Online Consumer Education Section on Website

Advance Auto Parts is distinguishing its online consumer education initiative under a newly branded consumer education section of its website – "Advance Know-How." The new section educates vehicle owners through hundreds of pages of new print and video on a wide variety of topics, including how to save gas, safe driving habits and step-by-step instructions on how to fix and maintain vehicles.

Top 5 Favorite Tools of the Country’s Top Technicians

  Jay Daniels, ASE Master Auto Tech Dublin Auto Superstore Dublin, GA Makita 12V Cordless Drill/Driver, Model 6227DWLE — Mostly used as cordless screwdriver for dash work and installing accessories. Much better than larger cordless drills. My wife now uses my 20-year-old 9.6V Makita around the house. Great products.   Power Probe II Circuit Tester