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World Perspectives

Federal -Mogul Aftermarket group awarded “2004 Vendor of the Year”.

Detouring Comebacks

se, how you handle (or prevent) a comeback becomes even more important to the success of your shop. Go ahead ‹ ask yourself, “Am I allowing comebacks at my shop to get out of hand?” First, don’t be discouraged. There will always be some comebacks. According to one shop owner, you can expect about a

Now is the Time to Gear Up for MACS Convention

The Mobile Air Conditioning Society (MACS) Worldwide, which will hold its 25th Anniversary Convention and Trade Show February 1-3 at the Las Vegas Hilton, is taking steps to protect its trade show exhibitors and the mobile A/C and engine cooling industry against counterfeiting and trademark infringement. As part of its new policy, MACS is asking

Aftermarket Update: Lighting Problems Top Recent GM Recalls<

General Motors Corp. will recall nearly 1.7 million vehicles in North America, including nearly 1 million sport utility vehicles, to fix tail lights that could loosen and flicker. According to the U.S. National Highway Traffic Safety Administration, (NHTSA), GM said in early November it will recall 946,817 SUVs, which would include 2002 to 2004 model-year

When it’s Time for a Rebuilt Engine Installation

I noticed the Toyota 4WD truck as soon as I turned into the parking lot on Monday morning. I knew the owner because we’d been servicing his vehicles for a number of years, and I was always impressed by how clean and straight the truck was for its age. It was parked kind of crooked,

Selling Oxygen Sensors

As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be

Searching for the Diagnostic Path

Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,

Aftermarket Update: Dana Launches New Automotive Website

Toledo, OH – Dana Corp. has launched its newly redesigned automotive website, located in the automotive section of www.dana.com. The new site offers expanded content and better navigation capabilities. Products are grouped into five main categories: • Architecture, which features products such as bi-metallic structures, cradles, frames, side rails, and twist beam axles; • Chassis,

Aftermarket Update: Underhood Service

AMI Announces 2004 Babcox Memorial Scholarship Recipient Bedford, TX – The Automotive Management Institute (AMI), in conjunction with Babcox Publications, recently announced Gregory J. Satori, owner, Satori’s Auto Service, Manitowoc, WI, as the recipient of the Tom B. Babcox Memorial Scholarship. The scholarship recognizes a management-oriented member of the Automotive Service Association (ASA) Mechanical Division.

The Lube, Oil and Filter Market

As with everything else under the automotive sun, technology is changing the lube, oil and filter market. To be more specific, modern technology is making it possible to use the vehicle’s on-board engine management system to mathematically determine the length of an oil change interval. At the most basic level, the PCM simply adds up