Publisher’s Perspective: How’s Business?
There are some very strong signs that business will be good in 2004. Optimism among repair shop owners is as high as it’s ever been during the three years that we’ve been tracking this data. During the first week of January, we faxed a survey to 3,000 automotive service and repair shop owners across the
Salem on Service: Handling the Damage in the Shop
Mrs. Smith’s car is being backed out of the bay after an oil change and Joe, the driver and tech, hits the wall with the car. The wall is fine, but the same cannot be said for Mrs. Smith’s car. I would never suggest that my way is the only way, but here is how
Understanding Today’s Multi-Coil Ignition Systems
Distributorless Ignition Systems (DIS) have been around for more than two decades, but in recent years the trend has been to multi-coil systems such as Coil On Plug (COP) or Coil Per Cylinder (CPC) ignition systems, and Coil Near Plug (CNP) ignition systems. COP systems have become the hot setup for a number of packaging,
Secondary Ignition System Maintenance
As one might expect, the introduction of low-maintenance ignition systems has changed how we sell and service secondary ignition system parts for import vehicles. Most import nameplates have, for example, replaced conventional distributor ignition systems with distributorless or coil-on-plug (COP) ignitions in order to reduce the number of wearing parts in the secondary or high-voltage
Honda Timing Belt Replacement
Paying Attention to Detail Makes the Job Go Smoother
American Honda Announces Launch of Online Parts Catalog and Ordering System
Torrance, CA – American Honda recently announced a new online parts catalog and ordering system provided as an enhancement to its Service Express website. The Service Express website, available to independent repair facilities on a subscription basis through participating Honda and Acura dealers, provides service and repair information for every OBD II-equipped Honda and Acura
Flash Reprogramming
Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle
Sensing an Emissions Problem
Oxygen sensors are a product that have been around for more than 20 years, yet most motorists don’t even know they have one or more of these devices on their vehicle – let alone what it does. The only time customers even become aware of oxygen sensor existence is if they get a Check Engine
‘Court’-ing Disaster
I just returned to the shop after what felt like the longest three hours of my life. I spent the afternoon in Small Claims Court, and while fascinating — the same kind of fascination that won’t allow you to look away when trains collide, planes fall out of the sky or fast-moving brush fires head
Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront