Brake NVH: Part Two
An in-depth look at individual brake components and how each can produce noise and how to resolve the malady.
Beware: There’s a New Kid on the Block
You just never know who your next competitor will be. Think beyond the import specialist shop down the road and the franchised service outlet around the corner. Think retail. Think J.C. Whitney & Company, the giant direct marketer of name-brand automotive parts and accessories, providing “everything automotive” with more than 100,000 items covering more than
Manual Tranny/Clutches: Pre-Installation Inspections Boost Clutch Performance & Reduce Warranty Claims
Because a good “stick shift” driver can always squeeze a few more miles per gallon out of a manual transmission or otherwise out-perform their automatic transmission counterparts, it’s no wonder that clutch replacements continue to be a good business for most import repair shops. In most cases, a routine clutch replacement requires very little in
The Ultimate Answer?: Brake NVH: Part One
In recent years, North American OEMs have had to spend more than $100 million annually at the dealership level to resolve brake noise issues. Also, JD Powers studies indicate brake noise is the third highest complaint identified by new-car buyers in the first 90-days of ownership. Brake noise on the aftermarket level is even more
Fleet Management and Warranty Companies: What’s the Difference?
In the case of a warranty company, the company has a direct vested interest in the costs of the repairs. Such companies sell a repair contract on a single vehicle where certain items on the vehicle are specifically named. The company will pay for, or toward, the repair of those specifically named items within the
Internal Engine Repairs: Begin with Diagnosing Engine Failure Culprits
Saab engine technology has evolved through the years, but the same basic design of the original B202 engine is still used in today’s Saabs. When the 16-valve 2.0L engine (B202) was developed in 1984, I was one of 10 people chosen from the East Coast area by Saab in the United States to attend a
Diagnostic Dilemmas: Navigating OBD II Scan Tool Diagnostics
Although some hybrid OBD I/OBD II versions existed as early as 1994, the current version of OBD II was introduced in 1996. Because OBD II is a scan tool-based diagnostic system, diagnostic techs have become much more reliant upon the scan tool as a primary method of diagnosing malfunction indicator light (MIL) issues. In addition
Seasonal Service
It’s that time of year again. Time to start promoting seasonal service checks. So before family hits the road for vacation with gas possibly hitting $3 per gallon, here are some service items that should be checked. TIRES Tires obviously play a very important role in safe driving because of their affect on traction, handling
Servicing Cartridge FWD Wheel Bearings
Early front-wheel-drive wheel bearing service was difficult and time intensive. The most common arrangement was a pair of tapered roller bearings similar to that of a rear-wheel-drive vehicle, but with a spacer between the bearings. Servicing this arrangement took time and often special tools. Of course, an axle shaft went through the bearings and spacer.
Volvo Service And Driveability: Ways to Simplify Repairs and Promote Maintenance
Keeping a record of scheduled maintenance and service repairs is probably the best selling feature when the time comes to trade or sell a vehicle. You know the type: They baby their car, and their friends and family want first dibs when they decide to sell it. In most cases, that level of upkeep is