Shops that Evolve are Shops that Succeed
There’s plenty to be said about not being complacent. After all, complacency breeds mediocrity. And in today’s competitive service environment, where the name of the game is standing out amidst your competition – being at the forefront in your line of work will bring increased visibility and more customers to your shop. In striving for
Searching for the Diagnostic Path
Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,
2004 Underhood Service Repair Market Industry Profile
Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also
News: Underhood Service
CARQUEST Selects 2004 TECH-NET Professional/ASE Technician of the Year Raleigh, NC – Richard Robb of Elkhorn, WI, has been named the 2004 TECH-NET Professional/ASE Technician of the Year. Owner of Hi-Tech Automotive, Robb is an ASE-certified master automobile technician with L-1 certification. He was selected for the award after meeting the criteria set by CARQUEST
Ford Timing Belts & Chains
Timing belt and chain replacement is one service that isn’t going away any time soon. Most Ford engines with overhead cam timing belts have a recommended replacement interval of 60,000 miles to 120,000 miles depending on the application (see the chart on page 54). So if a customer is driving a vehicle that is more
Editor’s Notebook
With the month of June comes graduation ceremonies and commencement speeches that are filled with emotion and congratulatory remarks, words of encouragement, and challenges to graduates to fulfill their dreams, make their mark on society and change the world to make it a better place. These “dreams foster goals, and achievement brings success” messages should
News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’
Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.
Muscling in on Restoration Work: Part 2
There’s a hot trend in the automotive aftermarket to return car owners to the past. Literally. Today, aging baby boomers are spending big money on “recapturing the rapture” of the cars of their youth. Just turn on your television any evening and you’re sure to find some type of automotive program on the cable and
Nissan Brake/ABS Service Essentials
If you’re an import specialist technician reading this magazine, you’re very familiar with brake repair and service. Although the nuts and bolts have changed little over the years, it’s never a bad idea to look at even the most routine job, since ABS has certainly redefined the problems we encounter as well as the changed
OBD II Diagnostics:Tips And Tricks to Make the Process Easier
The Malfunction Indicator Lamp (MIL) can be a golden light of opportunity for your shop. If the light comes on, it means the Onboard Diagnostics II system (OBD II) has detected an emissions-related problem. OBD II is designed to turn on the MIL if a problem occurs that may cause emissions to exceed federal limits