Five Service Centers Say ‘Yes’ to ACDelco’s ‘HHR U Gonna Win?’ Promotion, Win Chevrolet HHRs
Recently, ACDelco asked its Total Service Support (TSS) automotive service centers: "HHR U Gonna Win?" Five service center owners said "yes" and now each is the proud owner of a 2007 Chevrolet HHR.
Tech Tip: Watch Out for Ford Trucks that Blow Out Spark Plugs
One service issue technicians should be on the look out for is late-model Ford trucks (1997 to 2004 Ford F-Series, Expeditions and Excursions) that are reportedly blowing out spark plugs. The problem seems to occur most often on 5.4L Triton engines, but may also occur on other V6, V8 and V10 engines in these vehicles.
Management: Who Will Fix the Cars in Five Years?
Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, "Who will fix the cars in five years?" The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians.
Building Hot Rod and Muscle Car Engines
Sometimes the best opportunities are cleverly hidden in plain view. As one example, when Chris Lafferty of Lafferty Engine Creations was asked why he opted to expand beyond race engines into the hot rod and muscle car arenas, he said, "Just look outside." His North Carolina facility sits squarely in the middle of both NASCAR and cruisin’ country.
Selling Services: Bleeding ABS Brakes after Component Replacement
Bleeding the brakes after brake components have been replaced is a step you don’t want to skip if you want a firm brake pedal. Air trapped in the lines, calipers or wheel cylinders will make the pedal feel soft and spongy. Air is compressible, so when the brakes are applied any air bubbles in the
TDI Driveability: Carbon Plugging of the Intake System
Volkwagen has been selling diesel-powered cars in the U.S. for almost 30 years. Turbocharged versions have been available for 25. That is a lot of experience and a testament to the development of a reliable, efficient and durable powerplant. The introduction and development of the TDI (turbocharged direct injection) brought the VW diesel into the
Shaken, Not Steered
Wouldn’t it be great if various vibrations in the car were something that we could measure, sort through, select one and assign numbers to it that can be used to find its source? Wouldn’t be even better if we could determine by the numbers whether the vibration was a balance issue or excessive runout with
Spark Source
Since the earliest days of the internal combustion engine, spark plugs have provided the ignition source for the air/fuel mixture. Over the years, spark plugs have gotten smaller, and the use of exotic metals in their electrodes has extended plug life to 100,000 miles or more. But the basic design of a spark plug really
Rotor Runout: Cause and Correction
The vehicle owner may say that under light braking the vehicle pulses to a stop or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a “judder.” There are only two causes for judder — lateral runout and disc thickness variation on the rotor’s friction surface. What could have
The Rip Off: Do you Love the Aftermarket?
A few weeks ago, I invited an old friend and former co-worker to lunch. I have to admit, my motives were not entirely focused on “catching up,” as he now works for a local company I have been eyeing as a potential customer for quite some time. Of course, I casually worked his company’s fleet