Federal-Mogul Motorparts Launches Extensive Technical Education And Support Platform For Service Providers

Federal-Mogul Motorparts Launches Extensive Technical Education And Support Platform For Service Providers

Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has announced the launch of an extensive new North American technical and product support program to extend its reach to local vehicle service businesses.

The company says its new “Tech First” platform will provide unparalleled technical education and product support to demonstrate the quality, safety and performance advantages of its premium automotive products to repair professionals throughout the United States and Canada.

The new initiatives include:

• Hiring additional in-market ASE-certified Technical Product Specialists (TPS), bringing the number of Motorparts’ field service staff to nearly 150 associates

• Opening Technical Service Centers (TSC) in select metropolitan markets to serve as extensions of the company’s state-of-the-art technical center in St. Louis, Mo.

• Establishing large full-product line distribution centers in Pennsylvania and Southern California to provide wider coverage and faster product availability to customers in those areas

• Expanding its fleet of Web-enabled product support and technical services vans, which will bring training and product support directly to thousands of professional service providers

• Launching a variety of next-generation e-learning resources for all skill levels

“Professional service providers are the auto care industry’s most important consumer touch point, and we are committed to significantly strengthening their connection to our premium products through in-market technical education and product support,” said Daniel Ninivaggi, CEO of Federal-Mogul Motorparts and co-CEO of Federal-Mogul Holdings Corp.

Federal-Mogul says these initiatives will extend the reach of Motorparts’ award-winning Technical Education Center (TEC) in St. Louis by bringing the latest diagnostic information, hands-on training and product support directly to professionals during the workday and after hours.

In addition to these new on-site and online training capabilities, Motorparts will continue to partner with customers in hosting professional service providers at the St. Louis-based TEC, which offers in-depth instruction in state-of-the-art classrooms and fully equipped service bays for hands-on training. All workshops are taught by ASE Master Certified Instructors and meet Continuing Automotive Service Education (CASE) standards.

For additional information regarding Federal-Mogul Motorparts products and programs, contact your Federal-Mogul Motorparts representative or local parts provider. For information on how to apply for new positions within the company’s field service and support team, visit: http://www.federalmogul.com/en-US/Careers/Pages/Home.aspx#.U-NkaeNdWSo.

You May Also Like

FCS Introduces 42 New Numbers in May

Complete strut assemblies, shock absorbers, shock absorber assembly kits and suspension struts for popular VIO applications are included.

FCS Automotive announced the release of 42 new numbers in May, including:

8 Complete Strut Assemblies (936,389 vehicles in operation)

6 Shock Absorber Assembly Kits (2,696,801vehicles in operation)

16 Shock Absorbers (6,245,071 vehicles in operation)

12 Suspension Struts (2,135,974 vehicles in operation)

Philips Ultinon Drive 5000 LED Lightbar Line Expands

Lumileds has expanded the Philips Ultinon Drive 5000 series to include eight models.

DMA Adds New BrakeMaster Coverage

New coverage for Ford and Chevy includes popular pickup trucks and SUVs.

Akebono Expands Severe Duty Disc Brake Pad Kits

Akebono said it expanded its severe-duty ultra-premium disc brake pad line by 14 new part numbers.

GSP Releases New CV Axle Part Numbers

GSP said 14 new CV axle part numbers are in stock and ready to ship.

Other Posts
BCA Bearings Unveils 2024 Endless Summer Promotion

The Endless Summer promotion runs from May 1 through June 30, 2024.

PRT Launches 30 New Complete Strut Assemblies

The new items represent more than 10 million vehicles in new coverage, PRT said.

RNR Tire Express Hosts Mother’s Day Giveaway

The eighth-annual event promises $100,000 in prizes, as well as a brand new 2024 Buick Encore for one select nominee.

Brand Refresh for Tires Plus, Hibdon Tires Plus Begins

Logo updates include a single-color tire mark; a logo palette comprised of Tires Plus yellow, black and red; and refined typefaces.