A spiff, SPIF (Sales Performance Incentive Fund) or spiv is typically given by a manufacturer or distributor for selling a specific product or for buying an assortment of parts. Special spiffs have been around since the start of Brake & Front End. Products that could be used outside of the shop were a little more
When Mercedes introduced a hydraulic suspension in 1999 called Active Body Control, it was only offered on cars, not SUVs. The 2016 Mercedes Benz GLC features an optional full-support, multi-chamber air suspension system and electronically controlled, continuously adjustable damping.
First know that all brakes make noise. When the friction material makes contact with the rotor, the coupling causes the brake pad and rotor to oscillate and vibrate. The components are locked as a combined system that will vibrate at the combined system’s natural frequency of vibration. This is called force-coupled excitation. The driver hears
The old proverb of “walk a mile in their shoes” applies to selling shocks and struts. Your typical customer is not like you — their point of view is completely different. You have to understand what they know and what they value. You also need the patience to educate them on the importance of these