August 2016 Archives - Page 2 of 2 - Brake & Front End
GMC Terrain Alignment And Suspension

The Terrain rides on GM’s Theta platform and its alignment process is mechanically straightforward. The front suspension is a MacPherson strut design with hydraulic bushings in the lower control arms. The rear suspension is a four-link layout.

Better Diagnostics: Using Your Brain Effectively

Did you know that when you stop learning new things you also forget the things you already knew? This chilling fact is an area of great concern for the technician population, which is getting a little older on average each year. I have personally witnessed excellent diagnostic technicians who have decided that they already know everything they need to know and begin to lose their “diagnostic processes” as new technologies enter their bays.

Shop Owner Or Bartender?

I sipped down the rest of my coffee and finished up the morning paperwork, then it occurred to me that the whole time I was on the phone, I wasn’t just a mechanic answering a customer’s concerns; I had taken on the role of the corner tavern bartender.

Keep Politics Out Of Your Shop

I worked for a shop owner who once told me that there were three things I could not discuss at work with co-workers or customers: sex, religion and politics. It was a simple rule to preserve civility, and one that I wish more people would observe this time of year. All around us, the airwaves are