Delmar, a part of Cengage Learning and a leading provider of lifelong learning products and services for the technology and trades, health care, and career education markets, recently announced two new courses as part of the Professional Technician Training Series. The brand new Parts Specialist and Service Consultant courses focus on ensuring that technicians know how to work with customers and that much needed repairs do not go unperformed.
All of the courses in the Professional Technician Training Series are available in both CD-ROM and web-based formats allowing users to choose the format that suits them best. These courses engage technicians and optimize information retention through the use of true-to-life animations and interactivities. Each course in the series contains the most up-to-date theory, application, and diagnostic material needed for today’s technicians to perform their jobs to the best of their ability.
These courses were designed to follow the competency guidelines set forth by both the National Automotive Technicians Education Foundation (NATEF) and Automotive Service Excellence (ASE), resulting in quality education that meets the needs of the industry. To better ensure that the material is understood and best retained, each course contains end-of-section review questions, as well as a comprehensive review at the end of the course, awarding a printable certificate of completion to each user who achieves a score of 80 percent or higher.
“These courses are a great resource for technicians. Users have the ability to learn at a self-paced level, allowing individuals to review material as often as necessary and ensure the highest skill level increases,” said Kristen Davis, director of transportation industry solutions at Cengage Learning. “This is a must have tool for any technician or individual interested in a career in the automotive or medium/heavy duty trucking industries.”
Courses Available in the Professional Technician Training Series Include:
AUTOMOTIVE:
• Basic Automotive Service and Maintenance
• Brakes
• Electricity and Electronics
• Automatic Transmissions
• Manual Transmissions
• Suspension and Steering
• Heating, Ventilation and Air-Conditioning
• Engine Repair
• Engine Performance
• Parts Specialist
• Service Consultant
• Advanced Engine Performance
• Fuel, Emissions and Exhaust (available Spring 2009)
• Hybrid, Electric and Fuel-Cell Vehicles (available Spring 2009)
MEDIUM/HEAVY DUTY TRUCK
• Brakes
• Electricity and Electronics
• Preventive Maintenance
• Suspension & Steering
• Heating, Ventilation and Air-Conditioning
• Drive Train
• Diesel Engines (available Winter 2009)
For more information on the series, visit www.techniciantraining.com. For more information on Delmar’s training solutions, visit www.trainingbay.cengage.com.
