How to Win Customers and Influence Word-of-Mouth - Brake & Front End

How to Win Customers and Influence Word-of-Mouth

Speakers

  • Brett Steele, Head of Auto Services, Podium
  • Hayley Sonntag, Marketing Manager, Podium
  • Crystal Smith, Associate Editor, TechGroup

Sponsored By Podium

Date: January 29, 2020

Anyone with a local business knows instinctively that they live and die by word-of-mouth. A recent study found that a staggering 90 percent of purchases are influenced by word-of-mouth. But how can you get people to talk spontaneously about your repair shop like this? The answer is surprisingly simple, yet profound – be remarkable.

 

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