Engine Control Modules (VIDEO)
Accurate diagnosis of any suspected ECM-related fault is important. This video is sponsored by The Group Training Academy.
ECM/PCM Communication Issues (VIDEO)
Before you swap out a module that won’t communicate, do a few simple inspections. Sponsored by The Group Training Academy.
Diagnosing Drivability Concerns (VIDEO)
There are only four fundamental areas that could cause drivability concerns. Sponsored by The Group Training Academy.
Learn To Advise Customers, Not Just Sell Them
Service advisors are a liaison between the tech and the customer. This video is sponsored by The Group Training Academy.
Understanding What Can Cause Coolant Hose Failures
Periodic inspection of hoses is more important than every before. This video is presented by The Group Training Academy.
Preventive Maintenance Tips To Avoid Coolant Hose Failure
Determining a worn-out hose isn’t as simple as it used to be. This video is presented by The Group Training Academy.
Understanding Today’s Complex Cooling Systems
‘Radiator hoses’ are now ‘modular coolant assemblies.’ This video is presented by The Group Training Academy.
Severe Drivers – Yes, Your Client Probably Counts As One
Even the most mild-mannered driver may be extreme. This video is sponsored by The Group Training Academy.
Gasoline Cleans Engines But What Happens When It Can’t?
Modern direct-injection technology can’t maximize gasoline’s cleaning properties. Sponsored by The Group Training Academy.
Explain The Facts About Synthetic Oils To Customers (Video)
Always reference the OEM-specified oil. This video is sponsored by The Group Training Academy.
What Techs Can Learn From Inspecting Tie Rod Ends (Video)
Test drives will clarify suspension condition. This video is presented by The Group Training Academy.
Use Test Drives To Learn And Explain Suspension Issues (VIDEO)
A proper test drive can clarify the real problem. This video is presented by The Group Training Academy.
