service advisor Archives - Brake & Front End
AWD and ABS Services

AWD is always engaged and with the ABS brake modulator, can perform like systems with limited-slip differentials.

Why Do Vehicles Go Out Of Alignment

If camber, caster or toe are out of specifications, there is usually a reason why.

For Better Customer Relations, Be A Better Listener

For a service advisor, asking questions and letting the customer explain can be a great diagnostic tool.

Chassis Diagnostic Procedures

The secret is to be quiet & listen, as the customer will tell you almost everything relevant to the repair you need to know.

How To Answer Customer Ride Control Questions

Presenting your customer with inspection results and benefits of replacement will help sell the job.

Determining Catalytic Converter Efficiency

Tiny details can limit the life of a catalytic converter.

Gen 1 Wheel Bearings

Removing and installing these bearings requires the correct tools and patience.

ADAS Suspension Alignments

Look at the “big picture” and really consider how the vehicle will operate if things aren’t done correctly.

Replacing Master Cylinders

The most common problems that occur in the master cylinder are wear in the piston bore and piston seal failure.

ADAS Module Programming

Reflashing and reprogramming is a necessary service for repairing vehicles.

ADAS Sensor Corrections

When performing a calibration, you are adjusting the connection between the sensor, vehicle and surroundings.