What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "selling tech"

selling tech

Tapered Wheel Bearings

By Brian Sexton Jun 27, 2022

selling tech

Tips On Shocks and Struts

By Andrew Markel Jan 6, 2022

Advertisement

selling tech

Building Brake Lathe Labor Sales

By Andrew Markel Aug 15, 2017

selling alignments

selling tech

Rules of Alignment: Are You Communicating Effectively?

By Andrew Markel Apr 13, 2015

Advertisement

selling alignments

selling tech

Are you afraid of selling alignments?

By Andrew Markel Dec 11, 2014

Ride Control basics

selling tech

Why Your Customers Believe They Don’t Need New Shocks, Struts

By Andrew Markel Nov 5, 2014

Advertisement

correct rotor runout

selling tech

Pulsation and Judder: Ask the right questions to improve your sales and diagnostics

By Andrew Markel Jul 17, 2014

Connect