Engine Bay Covers: Cosmetic or Comedic?
Each year engine bay covers get bigger and more difficult to remove.

Artificially Generated Customer Service
As easy as it is to TALK about customer service, actually offering it is NOT automatic.

Catalytic Converter Theft Update
Converters are still being stolen at record rates.

Goofy Traffic Laws
Here are some of the wackiest rules you might not have heard about in Driver’s Ed.

Where Were You 22 Years Ago?
Looking forward to the next 22 years, it is clear the pace of change is only going to accelerate.

Motivation To Build A Great Team
Work together as a team to succeed.

Parts and Artificial Intelligence
In the past 25 years, things have changed with the Internet.

Why Are Cars So Expensive to Fix?
A combination of everything people require makes vehicle repairs so expensive.

Electrifying The Next Generation of Techs
The future is bright and exciting for vehicle repair.

‘CARBAGE’ Options
There are two types of carbage. The first is called the ‘collector’ and the second is called a ‘dumpster’.

Should You Install Customer-Supplied Parts?
Here’s a few suggestions on how to handle these uncomfortable requests.

Lessons Learned By Being Back – The Last Word
After two years, our industry finally had its homecoming.
