What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "Fuel"

Fuel

Checking Your Fuel (Video)

By Brake and Front End Staff Mar 4, 2022

Fuel

Cylinder Deactivation And Active Fuel Management (VIDEO)

By Andrew Markel Oct 12, 2021

Fuel

Long-Term Fuel Trims and Filters (VIDEO)

By Andrew Markel Oct 12, 2021

Fuel

Federated’s Free Fuel Fridays Are Back

By Brake and Front End Staff Jan 22, 2020

Each Friday from Jan. 20 through March 13, 2020, Federated will announce four randomly selected winners of $50 gift cards for free fuel from Federated.