Charging More for Brake Jobs
Here’s why charging more for brake jobs keeps customers coming back.

Brake Pad Diagnostics
Worn brake pads can tell you a lot about the entire brake system and keep new components from suffering the same fate.

Engineering behind chassis: high and low-friction parts
When it comes to chassis parts, simplicity is the key to success. Overengineering components can not only make it more difficult to perform repairs, but it some cases may cause earlier repairs/failures in certain scenarios. What is overengineering? Overengineering is often described as designing a product or solution in an unnecessarily complicated way where a

What To Inspect Before Replacing The Serpentine Belt (VIDEO)
Friction between the belt and pulleys wears away at the belt. This video is sponsored by the Group Training Academy.

The Evolution of Brake Pad Friction Materials
Picking the correct brake pad for a customer’s vehicle might require some research – what do you look for?

ChrisFix Talks FMSI And New Z Numbers
Friction Materials Standards Institute’s (FMSI) latest addition is its “Z” number identification.
Brake Pad Environmental Update
The focus on tires and brake pads has come about because emissions coming from the tailpipe have been significantly reduced.

VIDEO: Brake Pad Pores
Friction coming off of the brake pad is a serious safety concern. This video is sponsored by NRS Brakes.

Corrosion Science: Bang, Burn Or Spray
Corrosion and rust are nasty problems that make repairing a vehicle difficult. Corrosion is the product of an electrochemical reaction. In a vehicle’s case, between two dissimilar metals and an electrolyte – so, an alloy wheel, a steel bearing hub and saltwater, for example.

How Do Fluid And Friction Change Brake Pedal Feel?
Chances are your foot will know the condition of a vehicle’s brakes and the quality of the brake pads before your mind puts it all together. Consider this: Stopping a 4,000-lb. vehicle requires a driver to press on a pedal to generate friction at the wheels. What happens in between the pedal and pads can determine how much pressure the driver is required to apply to stop the vehicle in a safe distance.

Communicating With Customers About Brake Pads
The following are the top 10 consumer questions concerning brake pads and the answers that can help you to upsell. These answers can save you from getting into hot water and are written in language the customer can understand.
Brake Pads: Understanding Friction And Formulations
How the components in the friction material shear, break and interact during braking can determine a pad’s friction level, noise and wear characteristics.
