What ‘Family-Owned and Operated’ Really Entails
Having family as a part of your business creates a whole new dynamic that most people can’t comprehend.
What Is The Cost Of A Wheel Bearing Comeback?
Every time your shop works on a vehicle, there is a potential for a comeback. The cause of the comeback could be due to technician error, miscommunication or additional failures on the vehicle. The random nature of these comebacks can make them difficult to anticipate. But, comebacks and financial losses due to low-quality or defective
Closing Tool for Recommended Repairs Goes Digital
Your customer clicks on the link your service advisor just texted. The updated repair order at the end of the link confirms her worst fear: Your technician’s repair recommendations cost more than what’s in her bank account and all but eliminates whatever’s left on her high-balance credit card. That’s when she spots a button in
