What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "Differential"

Differential

The Problem Is Not In The Transfer Case

By Mike Weinberg Jan 27, 2022

Advertisement

Differential

ABS Controlled AWD Systems Explained

By Andrew Markel Jul 19, 2021

Differential

Limited-Slip Differentials And Diagnostics

By Andrew Markel Aug 13, 2020

Advertisement

Differential

What’s Coming Next With Differentials And Transfer Cases?

By Andrew Markel Apr 24, 2018

universal-joint-lubrication-video-featured

Differential

VIDEO: U-Joint Lubrication And Maintenance

By Andrew Markel Sep 18, 2017

Advertisement

rear-brake-pads-stability-video-featured

Differential

VIDEO: Rear Brake Pads On Vehicles With Stability Control

By Andrew Markel Sep 11, 2017

Differential

Active Drivetrains And Differentials

By Brake and Front End Staff Feb 5, 2017

Advertisement

Differential

NTN Differential Service Kit Catalog Now Available

By Brake and Front End Staff Apr 27, 2016

Connect