ASE C1 Test Prep – Who Is Your Customer?
Knowing your customer means more than just name and vehicle. This video is sponsored by the Group Training Academy.
Contactless Payments – Keeping Us Together & Apart (VIDEO)
Contactless payments help you meet customers’ expectations for convenience and safety. Sponsored by BOLT ON TECHNOLOGY.
Contactless Payments – How Do They Work? (VIDEO)
Are you using technology to get paid faster in your shop? This video is sponsored by BOLT ON TECHNOLOGY.
ASE C1 Test Highlights – Customer Communication Part 2 (VIDEO)
The first encounter you have with a client can be a lasting one. This video is sponsored by The Group Training Academy.
How ‘Online’ Actually Benefits Your Shop (Video)
It’s about convenience and communication. This video is presented by BOLT ON TECHNOLOGY.
Don’t Back Down When Recommending Ride Control
Shocks, struts and springs do not operate independently.
Texting Customers, Managing Expectations (Video)
Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.
Appointment Scheduling – Get The Info Up Front (Video)
Get as much detail about the job BEFORE the customer arrives. This video is presented by BOLT ON TECHNOLOGY.
Auto Pros On The Road: Fleet Doc, Lexington, KY
Auto Pros on the Road is a new long-form video series that presents the Babcox Media team on location. Sponsored by FRAM.
S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches
Contactless payments can make your customers comfortable – and make your finances more secure.
VIDEO: Defining Your Best Customer
Knowing your prime customer builds satisfaction for both of you. This video is sponsored by Auto Value and Bumper To Bumper.
Video: Exceeding Customer Expectations
A little bit of communication with the customer can go a long way. This video is sponsored by BOLT ON TECHNOLOGY.
