Top Lessons From 10 Years of ‘Selling Smart’
A decade of columns has produced a wealth of tips to increase the success of your business.
Increase And Retain Car Count With Membership Plan
Improve your customer experience and retention to get the best ROI on new customers.
Low Car Count: Car Count Versus Customer Care
With clear explanations of repairs all conveniently sent to customers via text messages, you will streamline the repair and approval process for both your shop and customers. More cars will not drive revenue; smart repairs will.
CarParts.com Launches First EV, Hybrid-Focused Shopping Hub
In recent months, CarParts.com’s product offering for EVs and hybrids has grown to include more than 700,000 applications.
VIDEO: Busting The Car-Count Myth
Being busy and being profitable are not the same thing. This video is sponsored by BOLT ON TECHNOLOGY.
Carquest Partners With Bruce Willis To Bring Back ‘Die Hard’
In the 2-minute film, Hollywood legend Bruce Willis reprises his role of detective John McClane.
Women In Auto Care Announces 2020 Award Winners
Kim Auernheimer, owner and business manager, Cool Springs Automotive, named Female Shop Owner of the Year.
CarTech Company Launches Universal OBD Diagnostic Adapter
The universal plug-in adapter works with a car’s on-board diagnostics (OBD) port and pairs with an easy-to-use app.
Smart Phone, Dumb Customer
Recently, I went to a shop to get an alignment. I decided to wait and enjoy the shop’s waiting room on a Saturday morning. As the morning rush was coming to a close, in pulled a car with the wear sensors howling.
CRC Introduces SmartWasher BenchtopPRO
The newest model in the CRC SmartWasher line of parts washers, the BenchtopPRO is a self-contained, bioremediating parts washer that is as effective as solvent-based parts washers but safer for the user and the environment.
