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Mitchell 1 Releases New Series Of Shop Management Training Videos

Mitchell 1 has released a series of new training videos for its auto repair shop management system that includes the largest number of topics the company has ever offered in a single collection.

Mitchell 1 Facebook Sweepstakes Offers Trip To Shop Management Workshop In San Diego

The Mitchell 1 “Shift Into High Gear” sweepstakes, running now through March 15, 2016 on Facebook, will award one winner an all-expense paid trip to attend this year’s first shop management training workshop in San Diego, Calif., May 12-14. To enter, visit the Mitchell 1 Facebook page, click on the sweepstakes tab and complete the

Mitchell 1 Shop Management Workshop Scheduled October 1-3 In Orlando

Mitchell 1 will hold this year’s final Shop Management Workshop, Oct. 1- 3 in Orlando, Fla. at the Caribe Royale Orlando. The training is designed for shop management software users who want to learn more advanced capabilities, shortcuts and new features. The two-day training session focuses on best practices and guides users through all levels

Mitchell 1 Facebook Sweepstakes Offers Trip To Shop Management Workshop In Scottsdale

The Mitchell 1 “Shift Into High Gear” sweepstakes, running now through March 17, 2015 will award one winner an all-expense paid trip to attend this year’s first shop management training workshop in Scottsdale, Ariz., April 30 – May 2. To enter, “Like” Mitchell 1 on Facebook and click on the “Enter Now” box. Those who

Mitchell 1 To Hold This Year’s First Shop Management Workshop In Scottsdale

Mitchell 1 will hold this year’s first Shop Management Workshop, April 30 – May 2 in Scottsdale, Ariz. at the Scottsdale Plaza Resort. The training is designed for shop management software users who want to learn more advanced capabilities, shortcuts and new features. The two-day training session guides users through all levels of functionality of

BOLT ON TECHNOLOGY’s Automotive Software Solutions Fully Integrate With NAPA TRACS Shop Management System

NAPA TRACS customers can now use BOLT ON TECHNOLOGY’s suite of add-on automotive software solutions to save time, boost shop profits, increase efficiency and improve the overall customer experience. BOLT ON TECHNOLOGY’s leading software modules-Pro Pack, Mobile Manager Pro, Pro Call and Quick Charge Pro-are now compatible with the NAPA TRACS shop management system. “NAPA

Identifix To Make Direct-Hit Available To Shop Management System Providers At No Cost

Vehicle diagnostics and repair information provider Identifix Inc. has announced it will soon allow shop management system (SMS) providers to integrate Direct-Hit, Identifix’s award-winning online tool, within their systems. This enhancement will benefit SMS users, that are also Direct-Hit subscribers, giving them access to Direct-Hit’s provenshort-cut test and confirmed fix information, along with genuine OEM

Mitchell 1 Integrates Tire Catalog In Latest Release Of Manager SE Shop Management Software

The latest release of the Mitchell 1 Manager SE shop management software includes an integrated tire catalog from American Tire Distributors, Inc. (ATD), along with other enhancements implemented in response to user feedback. “Adding a tire catalog to our shop management software is the natural extension of the parts ordering and estimating features in Manager

Mitchell 1 To Hold This Year’s Final Shop Management Workshop In Nashville, Tenn.

Mitchell 1 will hold this year’s third and final Shop Management Workshop, Oct. 9-11 in Nashville, Tenn., at the Gaylord Opryland Resort and Conference Center. The training is designed for shop management software users who want to learn more advanced capabilities, better methods, shortcuts and new features. The two-day training session guides users through all

Shop Management: Ethical Sales And Full Disclosure

I am sure you will agree that in our industry there are a number of unwritten rules that shop owners have followed for decades. They know that they have to hire gifted technicians, stay at the forefront of vehicle technology, and can never jeopardize their relationships with their customers; just to name a few. Unfortunately, there is another rule that far too many shop owners (and service advisors) have believed in for decades. It’s a rule that’s been passed down from one generation to the next; the one that says that whenever you have first-time customers in your shop, and you discover that their vehicles need a lot of work, you are better off holding back on some of the recommendations.