On the surface, that’s a simple yes or no question. But, it’s actually a bit of a loaded question.

Earning ASE certification involves answering correctly enough questions to get a passing score, and this is certainly not a simple task.

To be one of the 40 technicians honored at the Fall board meeting of the National Institute for Automotive Service Excellence (ASE) held at the Marriott City Center in Charlotte, NC, it goes beyond being a top scorer on the ASE certification tests.

It’s also about delivering service ­excellence on each and every repair, and getting involved in community service to build customer loyalty and trust.

The staff of Underhood Service congratulates the winners, as well as the award sponsors, for their understanding of the need to promote professionalism in our industry and their daily commitment to highest-quality repairs.

The ASE 2011 Award Winners are:
 • Patrick Nicoll, Pat’s Automotive, Santa Maria, CA;

 • David White, Parkside High School, Willards, MD;

 • Michael Baker, Pro-Tech Collision, Pacific, MO;

 • Noel Barnhart, Firestone Complete Auto Care, Delmar, IA;

 • Scott Rosencrantz, Garber Chrysler Dodge Jeep Ram, Flushing, MI;

 • Mike Hunkler, Larry Hillis Chrysler Dodge Jeep Ram, Poplar Bluff, MO;  

 • Joseph DeLap, Ryder, Dakota, IL;  

 • William Davis, JD Byrider, N. Baltimore, OH;  

 • Robert McNees Jr., Truck Centers Inc., Middle Brook, MO;

 • Kevin Treichel, Don’s Truck Sales, Greene, IA;

 • Andreas Miller, Stonum Automotive, Longmont, CO;  

 • Jeffrey Heinz, Hendrick Auto Mall, Apex, NC;  

 • Joseph Londo, Bianchi Honda, Erie, PA;  

 • Sandra Giordano, Acura of Turnersville, Blackwood, NJ;

 • Andy Olson, Courtesy Car Care, Holmen, WI;

 • John Gillies III, Midas Auto Service Experts, Ludington, MI;  

 • Steven Ray, The Automaster BMW, Essex Junction, VT;  

 • Joseph Young, San Diego Miramar College, San Diego, CA;  

 • Bradley Dressen, Butte College, Orland, CA;

 • Shawn Lehman, Tri County Motor Sales, Stoystown, PA;  

 • Kenneth Passmore, Midwest Transit Equipment, Indianapolis, IN;  

 • Adam Russell Sr., Goodman Truck & Tractor, Amelia, VA;   

 • Collin Harris, International Truck Sales of Richmond, Manquin, VA;

 • Glenn Ferrer, Nissan of St. Augustine, Palm Coast, FL;  

 • John Roderich, Fields Infiniti of Glencoe, Phillips, WI;  

 • Mark Regan, Pep Boys, Walpole, MA;  

 • John Wood, Interstate Truck Center, Oakdale, CA;

 • Robert Bender, Bender Auto Repair, Saltsburg, PA;  

 • Jack Harlan III, Harlan’s Auto Care, Canfield, OH;

 • Neal Nuce, Precision Collision Repair Center, Wake Forest, NC;

 • Steven Sass Sr., A.N.D. Service Inc., Carlstadt, NJ;

 • Daniel Walsh, Boch Collision Center, West Bridgewater, MA;

 • Daniel Pratt, Flatirons Subaru, Firestone, CO;

 • Michael Byer, Mike Byer Auto & Truck Repair, Asheville, NC;

 • Warren Butrim, Koons Toyota of Annapolis, Arnold, MD;

 • Leonel Dufault, Toyota of North Dartmouth, Westport, MA;  

 • Anthony Bausano, Lexus of Smithtown, Huntington, NY;

 • Msgt. Andrew Slater, Ramstein Air Base, Germany, U.S. Air Force;   

 • John Kasper, Millington High School, Memphis, TN; and

 • Jesse Berryman III, Koons Volvo, Westminster, MD.