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Tech Tip: Knocking from the Front Suspension on Honda Civics

Some owners of Honda Civics may complain of a knocking coming from the front suspension while driving over a bumpy road. This may be caused by the damper shaft nut not being tight enough. To correct the problem, loosen and retorque the damper shaft nut to the appropriate torque specification.

Tech Tip: BMW Ignition Lock Spins Freely

The ignition lock cylinder of E31, E36, E38 and E39 models was designed with an actuating tab that breaks off if someone forces the lock with the wrong key or some form of tool as part of a vehicle theft effort.

Management: Employee Uniforms Increase Consumer Confidence

First impressions matter in every industry, and the automotive service aftermarket has its own set of challenges and needs. Your employees define who you are and what your company stands for; the appearance of your facilities and team are a reflection of the services you provide. What impression are you making on your customers?

Tech Tip: Engine Analyzers Can Diagnose a Wide Variety of Engine Performance Problems

An emissions analyzer is one of the most useful pieces of diagnostic equipment you can own. By revealing the exact composition of the exhaust gases that are coming out of the engine, you can see if the fuel mixture is running rich or lean, and if a misfire is ignition, compression or fuel related.

Mitchell 1 Holds Shop Management System Training Workshop in Seattle

Mitchell 1 will hold this year’s third Shop Management System Training Workshop in Seattle, WA, on August 9-11, 2007. The training workshop, designed for those who have been using their shop management system for six months or more, will guide users through advanced functionality in the OnDemand5 Manager system.

AutoZone Reaches Milestone, Opens 4,000th Store

AutoZone recently announced a new milestone. The company has opened its 4,000th store, located in Houston, TX. AutoZone opened its first store in Forrest City, AR, on July 4, 1979. Now, 28 years later, the company has stores in all 48 contiguous states, the District of Columbia, Puerto Rico and Mexico.

Viewpoint: The Future of Brakes

How stability and traction control systems will change the industry as we know it. I hear all of the moaning and groaning out there about how new cars are better made, require less maintenance and break down less often. But, they still need to stop and this means they will always need brakes. Brake pads

Publisher’s Perspectives: Lessons from the Dentist

Do you ever envy the business of your dentist? In many ways, dentistry is similar to your auto service business. Nearly every mouth needs some dental care just like every car on the road needs service. The dental hygienist is doing the cleaning and the flossing like the tech who’s in the oil change bay

Diagnosing & Servicing Automatic Transmissions

To prevent having any service from being over sold or under sold, it is important to not only know that a particular service should be performed, but also why it should be performed. That knowledge can also help you spot when to recommend that service, and when not to. When speaking about transmission fluid, the

Ride Control Repairs: Keeping Your Customers’ Tires Glued to the Road

Confused about modern ride control technology? Sometimes looking back into automotive history can put such technology into a more usable framework. A good illustration is how ride control technology evolved from the simple, early-century friction shock absorber to the electronic variable-rate shocks and MacPherson struts currently being installed on late-model imports. When early automobile manufacturers