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How Repair Shops Can Meet (And Exceed) Customer Expectations in 2021

This year has changed the way you do business as a repair shop. Customers are not only looking for the right place to take their car, they are looking for shops that take it to the next level. Attend this free webinar to learn what the top shops are doing to exceed customers’ expectations.

Get the Right Gasket the First Time, Easily and Online

When a car or truck repair is called for, a gasket represents a relatively small expenditure that is nevertheless crucial to the successful outcome of the job. Not only do you want a high-quality gasket for a long-lasting repair, but you also need to be sure that you have exactly the correct gasket for the

VIDEO: Understanding The Driver Bill Of Rights

The data collected from our cars is valuable. This video is sponsored by Standard Motor Products.

AAPEX Repair Shop HQ To Be Service Professional Destination

Visitors to AAPEX can experience Joe’s Garage, a six-bay fully operational repair facility, located right on the show floor.

Nes Introduces Internal Thread Repair Tool

This one tool restores inch or metric, right-hand or left-hand fastener threads.

Mitchell 1 Offers SocialCRM Marketing Tips For Repair Shops

Mitchell 1 offers a roundup of 10 marketing tips and tricks to help automotive repair shops boost business as states reopen.

Addressing Cyber Security In Your Repair Shop

There are many steps you can take to make it harder for hackers to hit you, but nothing is impenetrable.

Advance Auto Parts Adds Health Insurance Plans To TechNet Program For Independent Repair Shops

TechNet was developed to help independently owned repair facilities grow their business and develop customer loyalty while maintaining their own identities and serving their local communities.

Educating Customers To Make The Right Decision: Building Trust And Lasting Loyalty Among Your Customer Base

There used to always be a fight in our shop. A fight with the customer to get them to open their wallet. A fight with the staff to get them to treat the customer right. A fight to be profitable. It’s amazing to look back on how hard things used to be, before we made educating our customers to make the right decisions a way of life.

Ford Tech Tip: Squeaking Noise When Making Right Turns During Slow Parking Lot Maneuvers

Inspect the roll restrictor heat shield for witness marks that indicate contact was made with the engine roll restrictor-to-subframe retaining bolt head.