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Diagnostic Solutions: Brake Maintenance & Inspection

” height=”234″ alt=”” border=”0″ align=”right” /> Although brake systems wear at a relatively glacial rate, a point will be reached when they can no longer stop the vehicle in an emergency situation and brake system inspections are therefore required to prevent accidents caused by brake component failure. Inspection procedures vary from area to area. Mountainous

Mitch’s World: A Total Eclipse of the Son

Not all that long ago, an entire generation learned about high performance and hot rods from Jan & Dean and The Beach Boys. Their lyrics romanticized surfing, cars and the California lifestyle. I knew kids who quoted those lyrics as they described either the car they were driving, or the one they desperately wanted to

Carley’s Corner: Will High Gas Prices Help or Hurt Your Business?

Summer is back and so are higher gasoline prices. Though the price of gasoline dipped as low as $2.00 a gallon in many areas of the U.S. over the winter, the price shot back up in late spring to more than $3.25 in many parts of the country. Where the prices will peak is anybody’s

New Tools: What’s Old is New Again

There is an old saying that there is nothing new under the sun. A recent trend in the tool industry might lead you to think there is some truth to that statement. It seems that although a new tool gets introduced every few minutes — with suppliers bringing more and more new items to market

Tire Tech Tip: Selling Nitrogen can Pump up Profits

For the past five or so years, suppliers of nitrogen-inflation equipment have made serious claims. Compared to moisture- and dirt-laden compressed air, nitrogen – a dry, inert gas – runs cooler, does not permeate through rubber as quickly and does not cause rust to develop on steel cords, expensive wheels or tire pressure monitoring sensors. The result is better fuel economy, more consistent inflation pressure, longer tire life and increased safety, advocates say.

Tech Tip: With Alignments Today, ‘To Spec’ Doesn’t Cut it Anymore

A proper alignment job is not necessarily an easy task, but if you have the right equipment and well-trained technicians who know the operational guidelines, it can be a walk in the park. The plan is to give your customers the longest tire life possible. But when it comes to delivering a customer-oriented alignment, are you really earning your money?

Management: Ask Yourself Why You Came to Work Today

Last month, I got a letter from an older tech wanting to get out of the industry because he felt vehicles were getting more complex while monetary compensation was not growing at the same rate. He cited one of my editorials as something that resonated with some of his own grievances. At first, I felt guilty.

The 10 Commandments for Selling Shocks and Struts

The first step in selling ride control is the inspection process. A visual inspection of the shocks and struts can tell you a lot about the state of the ride control units. This is a chance to make sure the vehicle is road-worthy before you put your own life at risk. Also, always make sure that there is enough gas in the tank.

Mitch Schneider: When Bad Luck is Really Good Luck…

About the worst thing that can happen around here is a week where all kinds of bizarre things accumulate. Aside from the absolute chaos it inflicts on everyone, including me, the crush of dealing with multiple crises makes it almost impossible to identify where one calamity ends and another begins.

Management: Vehicle TLC Pays Dividends

More than ever, consumers consider their vehicles to be an extension of their personality, lifestyle and preferences. Beyond the technological advancements, special features, quality enhancements and gizmos, consumers are also attracted to a vehicle by its styling, color scheme, and interior detailing, adding momentum to a love affair that grows stronger each day.