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Tech Feature: Getting The Most Data From Your Scan Tool

It’s more than likely that many technicians use their scan tools as diagnostic trouble code (DTC) readers rather than as the analytical and testing tools that they really are.

Point of View: Manage, Lead, Train or Educate?

“Most of what we call management consists of making it difficult for people to get their jobs done.” — Peter Drucker (American educator and writer, 1909-2005)

AAPEX Organizers Pump Up Education Program

24 Sessions Planned for New “Inside Track” Learning Forum

Mitchell 1 and Elite Team-Up to Provide Business-Building Solutions for Automotive Professionals

Mitchell 1 recently announced that its Business Performance Services (BPS) program has partnered with Elite to provide customers and the automotive industry with profitable business management and marketing solutions.

Tech Feature: Ford Hybrid Braking

A hybrid vehicle is a different animal than many of us are used to seeing. After all, if the engine of a typical vehicle were to stall out at a traffic light, the driver of that vehicle would know something was wrong with it. If that same vehicle still drove with the engine off, then that would mean they were probably going down hill. But in the hybrid world, that is all normal. Several systems around the vehicle are impacted by two key elements.

Directions: Diagnosing Automotive Technician Concerns

In order to help you better understand the makeup of today’s technicians, Underhood Service conducted a survey that focused just on the technician.

Delayed Auto Repairs: The Springboard to Summer Service Opportunities

ImportCar Advisory Board member, Steve Louden, president of Louden Motorcar Services, a BMW, Mercedes and Porsche specialist in Dallas, speaks out about projections for summer automotive service and discusses some new ideas for boosting his shop’s bottom line.

NACE and CARS Expands Conference to Deliver Timely Education for Industry Professionals

As the industry’s educational leaders, NACE and CARS have developed an expanded 2009 conference program delivering a total of 84 sessions (or 138 hours) of compelling and relevant education focused on today’s industry professionals – all for the same cost as 2008. Timely topics that teach facility owners and managers how to stay ahead and focus on their businesses during the current economic climate.

Tech Tip: Wave Dynamics for Headers and Pipes

Depending upon the market to which an import shop might be catering, the term “performance exhaust” can have two different meanings. The first market actively seeks out the throaty rumble and chrome-plated look as part of the street-driving scene. The second market installs an exhaust system that produces the most horsepower for a performance application. Sometimes the two markets are identical and sometimes they’re not.

Alignment Trends: What is the Future of the Alignment Bay?

In the past two years, we have seen more vehicles on the market with stability management and adaptive cruise control. If a vehicle with one of these systems comes into your shop for alignment, be aware that any changes in the steering position sensor’s “zero” position may have drastic consequences for the safety of the vehicle. If the data from a steering position sensor is off after an alignment adjustment, the car could think it is in a turn and try to perform a correction.