Openbay Unveils Integration With Tire Suppliers, Wholesalers

Openbay Unveils Integration With Tire Suppliers, Wholesalers

Openbay Otis now offers a selection of tire brands, pricing and availability from more than 30 suppliers and wholesalers.

Openbay, an automotive service marketplace and SaaS company, has enhanced its advanced and automated online chat solution Openbay Otis to include support for a wide range of major tire suppliers and wholesalers. Otis now supports more than 35 suppliers and wholesalers to include ATD (American Tire Distributors), TireHubNTWU.S. AutoforceMax Finkelstein, and TR Wholesale. This update positions automotive service and tire businesses to create a digital experience of their own and to sell more tires and tire-related services online.

“At Openbay, we are delivering innovative solutions to position our customers to meet the demands and expectation for real-time information from today’s passenger and commercial vehicle owners in need of tires and automotive services,” said Rob Infantino, founder and CEO of Openbay. “Results show that more than 65% of visitors to automotive repair websites are using a mobile device. Because of this, on-line chat is the ideal platform to engage visitors. With support for major tire suppliers and tire wholesalers, Otis becomes a more powerful sales platform that allows our customers to strengthen relations with current and future customers.”

Otis advanced online chat is designed exclusively for automotive service and repair businesses. Otis now features tires from major tire and wholesale suppliers in addition to the following features:

  • Otis appears like online chat and is fully customizable
  • Online conversations are menu driven or visitors can free form type similar to texting
  • Otis understands human written language and can respond in the same, powered by AI (artificial intelligence)
  • Delivers service estimates for all YMM vehicles in real-time for most mechanical services to include parts and labor
  • Delivers customized service estimates for complex repairs based on your business metrics (parts margin, labor rates)
  • Tire inventory from all your tire suppliers; displays brands, sizes, features, warranty, and pricing
  • Supports staggered tire fitment
  • Displays tire and installation pricing in real-time
  • Supports 2-way customer texting and live chat if desired
  • Operates 24/7/365
  • Converts and helps monetize web visitors into customers
  • Captures customer contact information
  • Books service appointments
  • Scalable across multiple locations

You May Also Like

Schaeffler Group Releases Series of LuK TSBs

In conjunction with its REPXPERT service brand, Schaeffler provides technical tips and service information for LuK products.

Schaeffler Group USA has released a series of technical and service bulletins for the LuK product line. The bulletins feature bleeding instructions, guided bleeding procedures and installation instructions for LuK slave cylinders, and DMF to solid flywheel conversions. In conjunction with their REPXPERT service brand, Schaeffler provides technical tips and service information for the LuK product line.

GB Remanufacturing Releases 2022 Year in Review

The GB Reman 2022 Year in Review is available for download.

Survey Shows Greater Trust in Service Professionals

More than 70% reported increased levels of trust in repair shops and/or service technicians.

SMP Closes the Year with 214 New Part Numbers

SMP says it is committed to providing replacement parts for hybrids and EVs through its Standard and Four Seasons brands.

NRS Brakes Adds 18 New Part Numbers for Multiple Models

According to NRS, these additions cover around 11.7 million vehicles.

Other Posts

ASE Offering Options for Testing and Recertification

ASE offers three testing options for service pros – in-person testing; the ASE renewal app; and ProProctor remote testing.

Bosch Releases Hydro-Boost Power Brake Assemblies

Hydro-Boost Power Brake Assembly now available to independent repair shops and DIY’ers.

Akebono Expands EURO Ultra-Premium Disc Brake Pad Kits

Company increases coverage by over 640,000 vehicles.

The Alliance And Federated Announce Strategic Collaboration

The collaboration provides a framework for sharing benefits and costs in a number of administrative and support areas.